Business Office Manager — Skilled Nursing Finance & AR Leader

Caldera-Care-1; Spokane Valley (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Aurora Valley Care Skilled Nursing & Rehab, part of Caldera Care, is seeking a dedicated Business Office Manager in Spokane Valley, WA. You will lead billing, AR collections, and census reporting in our resident-focused facility, partnering with the IDT to ensure accurate financial data and compliant processes.

We value strong leadership, clear communication, and initiative. The BOM will manage EHR entries, Medicaid and Medicare workflows, and financial reporting while ensuring high-quality

Qualifications

• High school diploma or equivalent.
• Experience in long term care facility preferred.
• Strong initiative to perform all tasks above expectation.
• Ability to speak, understand, read and write in English.

Responsibilities

• Collates census information for all residents for reporting in the EHR.
• Reconciles census daily.
• Inputs resident financial information into the EHR and maintains accurate data.
• Timely collection of accounts receivable and follow-up with slow payers.
• Maintains trust account records and discharges residents.
• Provides statements for residents promptly.
• Update AR department on resident liability and payment concerns.
• Coordinate Medicare Advantage appeals per policy.
• Assist residents in applying to Medicaid services.
• Reviews monthly billing statements with MDS Specialist for reimbursement accuracy.
• Collaborate with IDT on resident care conferences.
• Discuss alternatives for non-payors with IDT.
• Attend IDT meetings as necessary.
• Complete trainings as needed.

Skills

Accounts Receivable

Financial Reporting

Leadership

Communication

Interdisciplinary teamwork

Education

High school diploma or equivalent

Tools

EHR software

Billing software

Job description

Aurora Valley Care Skilled Nursing & Rehab, part of Caldera Care, is seeking a dedicated Business Office Manager in Spokane Valley, WA. You will lead billing, AR collections, and census reporting in our resident-focused facility, partnering with the IDT to ensure accurate financial data and compliant processes.

We value strong leadership, clear communication, and initiative. The BOM will manage EHR entries, Medicaid and Medicare workflows, and financial reporting while ensuring high-quality