Skilled Nursing Billing & Office Manager

Resolve-Harmony-Center; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Resolve Harmony seeks an experienced Business Office Manager to oversee financial and administrative operations of our skilled nursing facility in Phoenix, AZ. This role ensures accurate billing, supports residents and families, and maintains compliant business office processes.

The ideal candidate will manage Medicare/Medicaid/private-pay billing, maintain resident financial records, and collaborate with admissions and nursing to support seamless operations.

Qualifications

• Experience in skilled nursing facility billing is preferred.
• Strong knowledge of Medicare/Medicaid/private-pay billing workflows.
• Experience with accounts receivable, collections, and resident trust accounts.
• Excellent communication and customer-service skills.
• Proficiency in healthcare billing systems and Microsoft Office.

Responsibilities

• Manage Medicare, Medicaid, private-pay, insurance, and managed-care billing.
• Maintain resident financial records and census information.
• Complete eligibility verification, authorizations, collections, and reconciliations.
• Process resident trust accounts and prepare financial reports.
• Monitor accounts receivable and follow up on balances.
• Communicate with residents, families, insurances, and government agencies.
• Ensure billing documentation is complete and submitted on time.
• Collaborate with admissions, nursing, payroll, and facility leadership.
• Follow all policies regarding billing and resident information.

Skills

Medicare/Medicaid billing

Accounts receivable

Resident trust accounts

Organizational skills

Communication

Microsoft Office

Healthcare billing software

Tools

Healthcare billing systems

Job description

Resolve Harmony seeks an experienced Business Office Manager to oversee financial and administrative operations of our skilled nursing facility in Phoenix, AZ. This role ensures accurate billing, supports residents and families, and maintains compliant business office processes.

The ideal candidate will manage Medicare/Medicaid/private-pay billing, maintain resident financial records, and collaborate with admissions and nursing to support seamless operations.