Business Office Manager

Heritage Manor Care; California (MO); On-site; USD 52,000 - 68,000; Full time

Job summary

Heritage Manor Care is seeking a detail-oriented business office professional to join our skilled nursing facility team. The role focuses on census reconciliation, claims submission, and daily financial oversight to ensure accurate resident accounts.

The ideal candidate has at least 1 year in an office position within a skilled nursing facility, 1 year as a business office manager, and experience with insurance collections/billing, patient statements, and accounts receivable.

Qualifications

• 1 year of office experience in a skilled nursing facility
• 1 year as a business office manager
• Experience with collections/billing for insurance carriers

Responsibilities

• Maintains and reconciles census daily and monthly in PCC software.
• Submits claims to various payer types in compliance with state and federal regulations.
• Runs eligibility twice a month for all residents.
• Records cash receipts and deposits daily; reports to CFO.
• Participates in triple check process for HMO and Medicare resident claims.
• Mails monthly private statements.
• Provides oversight of Resident Trust accounts.
• Provides quarterly accounting of funds managed by the facility.
• Maintains resident financial files with signed admissions and insurance docs.
• Monitors and collects Accounts Receivable.
• Reports delinquent accounts to facility Administrator.

Skills

Customer service

Billing and collections

Accounts receivable

Tools

PCC software

Job description

We are a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you are a customer service oriented individual with a Business Office Manager background, we want to meet you!

Responsibilities Include, But Are Not Limited To

• Maintains and reconciles census daily and monthly in PCC software.
• Submits claims to various payer types in compliance with state and federal regulations.
• Runs eligibility twice a month for all residents.
• Records cash receipts and deposits daily. Sends cash receipt to CFO daily.
• Participates in daily/weekly/monthly triple check process for HMO and Medicare resident claims.
• Mails monthly private statements.
• Provides oversight of Resident Trust account per regulations.
• Provides each resident with a quarterly accounting of funds managed by the facility.
• Maintains and ensure resident financial files are complete with signed admission agreements and insurance documents.
• Monitor and collect Accounts Receivables.
• Reports delinquent accounts to facility Administrator.

Requirements

• 1-year working in an office position at a skilled nursing facility
• 1-year business office manager experience
• Must have collections/billing experience with insurance carriers