Skilled Nursing Business Office Manager, Growth

RegalCare at Courtyard Medford; Medford (MA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k)

Benefits package

Zusammenfassung

RegalCare at Courtyard Medford is seeking an experienced Business Office Manager to oversee billing, collections, resident funds, and payer processes in our skilled nursing facility. You will ensure accurate, compliant financial operations and exceptional service for residents and families.

You will collaborate with residents, families, and clinical leadership to optimize processes, maintain confidentiality, and support census and financial goals while upholding high professionalism and

Qualifikationen

• Previous Business Office Manager experience in a skilled nursing facility strongly preferred.
• Knowledge of Medicare, Medicaid/MassHealth, Managed Care, and Private-Pay.
• Experience with resident trust accounts and collection processes.
• Strong organizational and time-management skills.
• Excellent communication and customer-service skills.
• Ability to manage multiple priorities and meet deadlines.
• High level of accuracy, professionalism, and integrity.
• PointClickCare experience preferred.

Aufgaben

• Oversee day-to-day Business Office operations.
• Manage MASS Health Applications, collections, and accounts receivable.
• Manage resident trust accounts and required documentation (RFMS).
• Monitor outstanding balances and follow up on collections.
• Maintain compliance with applicable state and federal requirements.
• Work closely with residents, families, responsible parties, and outside agencies.
• Collaborate with facility leadership and interdisciplinary departments.
• Support census and financial goals.
• Maintain confidentiality and accuracy of resident and financial information.
• Provide excellent customer service while handling sensitive financial matters.

Kenntnisse

Business office management

Billing & collections

MassHealth knowledge

Payer processes

Resident trust accounts

Communication skills

Multitasking

Integrity

Tools

PointClickCare

Jobbeschreibung

RegalCare at Courtyard Medford is seeking an experienced Business Office Manager to oversee billing, collections, resident funds, and payer processes in our skilled nursing facility. You will ensure accurate, compliant financial operations and exceptional service for residents and families.

You will collaborate with residents, families, and clinical leadership to optimize processes, maintain confidentiality, and support census and financial goals while upholding high professionalism and