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Overview
Responsible for overseeing non-clinical care center operations and support functions, including human resources, billing support, communications systems, purchasing, scheduling, space utilization, mail services, and secretarial support. This position works closely with the care center Director of Operations and Clinical Manager, as well as corporate teams, to ensure efficient hospice operations.
Responsibilities
- Manages non-clinical staffing at care center, including hiring, onboarding, performance management support, staffing assignments, ongoing training, maintaining equipment, and compliance with employee documentation required by HR and regulatory agencies. Indirectly manages and supervises BOS role.
- In conjunction with the Area Financial Specialist, works with care center employees to address payroll time and mileage discrepancies.
- Coordinates with care center leadership to ensure appropriate orientation for all new staff, including contract staff.
- Ensures compliance with all employee documentation required by Human Resources and regulatory agencies, such as I9, professional licensure, background checks, etc., to maintain employment within the organization.
- Monitors care center claims and assists with billing periods, including billing adjustments and addressing claim issues.
- Facilitates Prebill Audit Meetings to review billing and operational issues.
- Addresses billing holds proactively to ensure accurate and timely billing.
- Serves as a billing process expert for care center staff.
- Promotes compliance with third-party payors, policies, procedures, and regulations.
- Provides visibility into financial performance to care center leadership, escalating issues and facilitating meetings.
- Manages state-specific billing and room and board requirements.
- Performs scheduling tasks, including visits, on-call management, and rescheduling.
- Supports administrative functions such as calls, space management, supplies, and mail.
- Supports contract processes, invoice reviews, and timesheet approvals.
- Ensures confidentiality and security of organizational information.
- Participates in Interdisciplinary Team Meetings as directed.
- Performs invoicing tasks as needed.
- Coordinates payroll tasks with central teams.
- Adheres to compliance policies and regulatory mandates.
- Performs other duties as assigned.
Qualifications
Required:
- High school diploma or GED.
- 2+ years of office or related experience.
- Basic computer and MS Office skills, including Excel.
- Knowledge of billing, payroll, personnel management, and office administration.
Preferred:
- Bachelor's degree in business or related field.
- Experience in healthcare environment.
- Intermediate Excel skills.
- Experience with Homecare Homebase and claims management.
Amedisys is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, disability, military status, sexual orientation, or other protected characteristics.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative
- Industries: Hospitals and Health Care
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Location: Brentwood, TN | Salary: $80,000 - $90,000 | Posted: 2 weeks ago