Business Office Manager (BOM)

Reflections Retirement Community; Valparaiso (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with biweekly employer match

Paid Time Off

EAP & wellness programs

Outside-In Employee Referral Program

Competitive Paid Time Off

Job summary

Reflections Retirement Community in Valparaiso, IN is seeking a hands-on professional to oversee financial operations and HR support for the Executive Director. The role covers AR/AP, payroll processing, and resident billing, with a focus on compliance and accuracy.

Responsibilities include payroll review, onboarding of new hires, and maintaining up-to-date records for residents and staff in a compassionate, values-driven environment.

Qualifications

• Requires a high school diploma or GED with 2+ years in bookkeeping or accounting.
• Experience with Medicaid assistance and resident billing is preferred.
• HR functions including onboarding, orientation, and payroll should be understood.

Responsibilities

• Efficiently manages community financial operations including AR and AP activities.
• Manages resident billing procedures and maintains compliance with policies.
• Provides HR support to the Executive Director, including interviews and onboarding.
• Processes payroll activities including review and final submission for approval.
• Oversees resident and employee records, ensuring accuracy and compliance.
• Engages with residents and families in a compassionate manner reflecting our values.

Skills

Accounts receivable

Accounts payable

Payroll processing

HR onboarding

Interpersonal skills

Team mentorship

Organization

Education

High school diploma or GED

Tools

Paycom

Job description

Job Details

Job Location: Green Oaks of Valparaiso - valparaiso, IN 46383

Position Type: Full Time

Salary Range: $70,000.00 - $75,000.00 Salary

Job Shift: 1st shift

Responsibilities

• Efficiently manages Community financial operations including accounts receivable and accounts payable activities
• Manages resident billing procedures, ensuring compliance with collection policies and maintaining record-keeping standards
• Provides human resource support to the Executive Director including assisting with interviews, new hire processing, onboarding compliance, and orientation
• Processes payroll activities including review, verification, and final submission for approval
• Oversees modifications in resident and employee statuses, ensuring all records are kept up-to-date, organized, and compliant with policy and regulation
• Engages with residents and families in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction

Qualifications

• Highschool diploma or GED equivalent required
• 2+ years of bookkeeping or accounting experience
• Assists residents in obtaining and maintaining financial assistance through Medicaid
• Proficient understanding of HR functions including onboarding, orientation, and payroll
• Strong organizational and time-management abilities
• Displays readiness to mentor, motivate, and inspire team members
• Demonstrates exceptional interpersonal skills

Benefits

• Advancement and professional growth opportunities
• Comprehensive medical, dental, and vision benefit packages
• EAP & wellness programs
• 401(k) with biweekly employer match*
• Outside-In Employee Referral Program
• Intentional work-life balance supported with competitive Paid Time Off*
• Self-service payroll & accuracy tools (Paycom)

*Benefits and eligibility may vary based on employment status (full-time/part-time)