BUSINESS OFFICE MANAGER

Frontier; Spring, Northern (TX, KY); Hybrid; USD 53,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life/AD&D

Flexible Spending Account

Short Term Disability

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

401(k) with Match

Job summary

Frontier Senior Living's THE LANDING AT AUGUSTA WOODS in Spring, TX is seeking a Business Office Manager to oversee accounting and bookkeeping for the community. Salary range is $53,000–$56,000 per year.

The role supports the Executive Director and ensures all administrative functions run smoothly. Responsibilities include greeting visitors, answering phones, coordinating marketing tours, supervising receptionist staff, payroll processing, and maintaining accurate A/R/A/P records.

Qualifications

• Excellent written and verbal communication skills.
• Basic clerical skills including typing, filing, light bookkeeping, and computer proficiency.
• Conflict resolution skills.
• Pleasant, team-oriented attitude with the elderly in mind.
• Ability to function as a cooperative team member and communicate effectively with all staff, residents and families.

Responsibilities

• Greet visitors professionally and direct inquiries in a service-oriented manner.
• Answer phones and relay messages; provide receptionist backup as needed.
• Promote positive relations with residents, families, staff and guests.
• Provide marketing tours and coordinate marketing meals when appropriate.
• Participate in recruitment and supervision of receptionist staff and ensure staffing and service quality.
• Assist in pre-employment screening of new hires and onboarding coordination.
• Receive and distribute mail to staff and residents.
• Update staff and resident bulletin boards and related communications areas.
• Record monthly rental payments and other receipts; update A/R system accordingly.
• Update A/R daily with census changes (move-ins/outs, transfers, level of care).
• Monitor and collect past-due rents; coordinate with Medicaid case managers and families.
• Maintain resident, employee and other business files.
• Prepare semi-monthly payroll reports and submit hours to Payroll.
• Enter new employee information and wage/address changes into intranet.
• Coordinate with Staff Accounting to ensure A/P, A/R and payroll processes run smoothly.
• Perform other duties as assigned.

Skills

Communication

Clerical skills

Bookkeeping

Conflict resolution

Team player

Interpersonal skills

Job description

Job DetailsJob Location: The Landing at Augusta Woods - Spring, TX 77389Salary Range: $53,000.00 - $56,000.00 Salary/yearJob Category: Administrative

Frontier Senior Living is seeking an outstanding Business Office Manager to join the THE LANDING AT AUGUSTA WOODScommunity located in SPRING TEXAS. Demonstrated success as a leader in similar settings is required of the Business Office Manager.

Frontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are,

The Business Office Manager assists the Executive Director in ensuring that all functional areas required to operate the community are covered at all times. The Business Office Manager’s primary duty consists of managing and overseeing the accounting and general bookkeeping of the facility. The Business Office Manager may be required to work additional hours at the Executive Director’s request.

Primary Duties and Responsibilities:

• Professionally greets visitors and directs inquiries in a positive, service-oriented manner
• Professionally answers phones and accepts appropriate information or messages. Provides backup to receptionist as need
• Promotes and maintain positive relations with residents, their families, staff, and guests
• Provides marketing tours and arranges marketing meals, as appropriate
• Participates in the recruiting, interviewing, evaluation and supervision of receptionist staff and provides general direction to these employees to ensure staff hours, quality services, and customer service is met at all times
• Assists the Executive Director and key department leaders with pre-employment screening of new hires
• Receives and distribute mail to appropriate personnel and residents
• Regularly updates staff bulletin boards, resident bulletin boards, and other related communication areas
• Receives and records monthly rental and other payments. Updates A/R system as needed
• Update the A/R system daily with all census changes; move-ins, move-outs, transfers, and level of care changes
• Monitors and collects all past due rents in a timely manner to include working with Medicaid case managers, residents, family members and/or responsible parties
• Maintains resident, employee and other business files
• Prepares semi-monthly payroll report for staff. Submits hours to Payroll Department for processing
• Enters all new employee information, wage changes, address changes, and employee termination information into the intranet website
• Communicate with the Staff Accounting as often as necessary to ensure that A/P, A/R, and payroll processes are operating smoothly and to resolve any issues in a timely manner.
• Other duties as assigned

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Senior Living team, please visit our site at www.frontiermgmt.com

Equal Opportunity Employer/ Drug-Free Workplace

QualificationsOther Requirements:

• Must possess excellent written and verbal communication skills.
• Basic clerical skills required including typing, filing, light bookkeeping, computer proficiency and be able to work in an environment with multiple interruptions
• Must possess conflict resolution skills. Ability to resolve disputes in an effective and positive manner
• The position requires a pleasant nature and a willingness and desire to work with the elderly
• Ability to function as a team member
• Good interpersonal skills with all levels of staff, residents, families, and the public