Business Office Manager

Frontier Senior Living; Cedar Park (TX); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life/AD&D

FSA

Short Term Disability

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

401(k) Match

Job summary

Frontier Senior Living's Terrace at Brushy Creek in Cedar Park, TX is seeking an outstanding Business Office Manager. The role manages front-desk and accounting tasks, including A/R, payroll support, and staff coordination.

Primary duties focus on guest services, communications, and team supervision in a memory care community. Qualified applicants will demonstrate strong written and verbal skills, conflict resolution abilities, and a customer-service mindset.

Qualifications

• Excellent written and verbal communication skills.
• Able to work with residents, families, staff and guests.
• Strong interpersonal and teamwork abilities.
• Ability to resolve conflicts effectively.

Responsibilities

• Greet visitors and direct inquiries in a service-oriented manner.
• Answer phones and forward messages; back up receptionist when needed.
• Promote positive relations with residents, families, staff, and guests.
• Conduct marketing tours and schedule meals as needed.
• Assist in recruiting, interviewing, and supervising receptionist staff.
• Support Executive Director with pre-employment screenings.
• Process mail distribution and update communication boards.
• Record monthly payments and manage accounts receivable updates.
• Maintain resident and staff files and update census changes.
• Prepare semi-monthly payroll reports and submit hours.
• Enter employee data and changes into internal systems.
• Coordinate with Staff Accounting on AP/AR/payroll processes.

Skills

Excellent written and verbal comms

Interpersonal skills

Team player

Conflict resolution

Tools

Typing

Filing

Bookkeeping

Computer proficiency

Job description

Job DetailsJob Location: The Terrace at Brushy Creek - Cedar Park, TX 78613-7628Salary Range: $55,000.00 - $60,000.00 SalaryJob Category: Administrative

Frontier Senior Living is seeking an outstanding Business Office Manager to join The Terrace at Brushy Creek Memory Care community located in Cedar Park, TX. Demonstrated success as a leader in similar settings is required of the Business Office Manager.

Frontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners.

If you are as committed and passionate about serving the needs of our senior residents as we are,

Primary Duties and Responsibilities:

• Professionally greets visitors and directs inquiries in a positive, service-oriented manner


• Professionally answers phones and accepts appropriate information or messages. Provides backup to receptionist as need


• Promotes and maintain positive relations with residents, their families, staff, and guests


• Provides marketing tours and arranges marketing meals, as appropriate


• Participates in the recruiting, interviewing, evaluation and supervision of receptionist staff and provides general direction to these employees to ensure staff hours, quality services, and customer service is met at all times


• Assists the Executive Director and key department leaders with pre-employment screening of new hires


• Receives and distribute mail to appropriate personnel and residents


• Regularly updates staff bulletin boards, resident bulletin boards, and other related communication areas


• Receives and records monthly rental and other payments. Updates A/R system as needed


• Update the A/R system daily with all census changes; move-ins, move-outs, transfers, and level of care changes


• Monitors and collects all past due rents in a timely manner to include working with Medicaid case managers, residents, family members and/or responsible parties


• Maintains resident, employee and other business files


• Prepares semi-monthly payroll report for staff. Submits hours to Payroll Department for processing


• Enters all new employee information, wage changes, address changes, and employee termination information into the intranet website


• Communicate with the Staff Accounting as often as necessary to ensure that A/P, A/R, and payroll processes are operating smoothly and to resolve any issues in a timely manner.


• Other duties as assigned

Benefits:

• Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance.


• We also offer a 401(k) plan with a competitive Match program.

Equal Opportunity Employer/ Drug-Free Workplace

QualificationsOther Requirements

• Must possess excellent written and verbal communication skills.


• Basic clerical skills required including typing, filing, light bookkeeping, computer proficiency and be able to work in an environment with multiple interruptions


• Must possess conflict resolution skills. Ability to resolve disputes in an effective and positive manner


• The position requires a pleasant nature and a willingness and desire to work with the elderly


• Ability to function as a team member


• Good interpersonal skills with all levels of staff, residents, families, and the public