Concierge

Frontier Senior Living; Spring (TX); On-site; USD 41,548,000 - 42,981,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short-Term Disability

401(k) with match

Job summary

Frontier Senior Living is seeking a Concierge for The Landing at Augusta Woods in Spring, TX. The role focuses on high-level customer service, greeting visitors, answering calls, and supporting the sales office under direction from the Executive Director.

Candidates should have exceptional verbal and written skills, professional appearance, and strong interpersonal abilities to collaborate with staff at all levels.

Qualifications

• Availability to work weekends and holidays.
• Professional appearance and background are required.
• Exceptional verbal and written skills.
• Good interpersonal skills with all levels of staff.

Responsibilities

• High-level customer service for greeting and supporting all visitors and clients.
• Assist with social media.
• Answer incoming calls and route as appropriate.
• Support and assist with sales office matters as directed by the Executive Director.
• Customer service contact for questions and concerns.
• Ensure clean and presentable office space at all times.
• Assist with all special projects.
• Other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Job description

Job Details

Job Location: The Landing at Augusta Woods - Spring, TX 77389

Salary Range: $14.50 - $15.00 Hourly

Job Category: Customer Service

Frontier Senior Living is currently seeking an outstanding Concierge to join The Landing at Augusta Woods community located in Spring, Texas.

Schedule

Full-time PM hours- Monday-Friday 3:00pm-11:00pm (Weekends as needed)

Frontier Senior Living's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.

The Concierge will be responsible for overseeing the smooth operation of the community. Ability to provide compassionate customer service is required of the Concierge. Requires an understanding and commitment to the principals and values of the community.

Primary Duties and Responsibilities

• High-level customer service for greeting and supporting all visitors and clients.
• Assist with social media.
• Answer incoming calls and route as appropriate.
• Support and assist with sales office matters as directed by the Executive Director.
• Customer service contact for questions and concerns.
• Ensure clean and presentable office space at all times.
• Assist with all special projects.
• Other duties as assigned.

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Senior Living offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Management team, please visit our site at www.frontiermgmt.com

Equal Opportunity Employer/ Drug-Free Workplace

Qualifications / Other Requirements

• Availability to work weekends and holidays.
• Professional appearance and background are required.
• Exceptional verbal and written skills. Ability to work as a positive team member.
• Good interpersonal skills with all levels of staff.