Business Office Manager

Regencypuakea; Pullman (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

Regency Pullman, an esteemed retirement and assisted living community, seeks a dedicated Business Office Manager. This role involves managing resident finances, overseeing billing and accounts receivable, and ensuring HIPAA compliance while fostering a compassionate environment for residents and their families. The ideal candidate will possess a high school diploma, accounting or bookkeeping experience, and strong organizational skills.

Qualifications

• Experience with Electronic Medical Records preferred.
• Good organizational and communication skills.
• Ability to relate positively and effectively with residents and staff.

Responsibilities

• Manage accounts receivable and follow up on slow payors.
• Ensure accurate financial data and invoice processing.
• Compliance with HIPAA policies for privacy and security.

Skills

Communication

Organizational skills

Computer literacy

Education

High School diploma or equivalent

First-level accounting or bookkeeping course

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Senior Care Business Office Experience Preferred.

The Business Office Manager is a key and visible department supervisor working directly with all residents, families, and employees. The Business Office Manager is responsible for the timely input of information within the accounting systems of the community. The Business Office Manager is directly involved in the maintenance of accurate and complete accounting records, census information, billing and resident accounts receivable statements.

• Inputs resident financial information within the billing system and maintains accurate and complete financial data for each of the residents, both in the computer system and a hard copy in resident files.
• Responsible for private pay collections.
• Responsible for the timely collection of all accounts receivable. Follows up directly with slow payors and initiates collection actions
  
• This will necessitate dealings with Medicare and/or Medicaid billing personnel.
  
• Accounts Payable Accurately codes then verify goods and services rendered. Ensures all invoices are properly approved.
• Follows and adheres to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
• Uses and/or discloses only a minimum amount of Protected Health Information necessary to complete assigned tasks.
  
• Reports all suspected violations of the company’s HIPAA policies or procedures to the Facility Privacy Designee.
  
• Invoice processing for the community. The Business Office Manager is the primary individual responsible for the timely collection of accounts receivable from all payor sources.
• Experience with Electronic Medical Records preferred.

Qualifications/Educational Requirements

• High School diploma or equivalent.
  
• First-level accounting, or basic bookkeeping course, or prior long-term care bookkeeping experience is strongly recommended.
  
• General computer literacy and good Microsoft Outlook, Excel, and Word knowledge. Working knowledge of office machines (copier, fax, phone systems, etc.)
  
• Good organizational and communication skills. Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff.

We are Regency Pullman, a retirement and assisted living community providing each individual compassionate care in a nurturing environment. We are looking for caring and compassionate individuals to join our team.