Business Office Manager

Monarch Healthcare Management; Golden Valley (MN); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a Business Office Manager to oversee revenue cycle management and ensure compliance with accounting practices. This role involves managing accounts receivable, resolving disputes, and maintaining relationships with families and staff. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and multitasking abilities. Join a supportive team that values patient care and employee satisfaction, offering competitive pay and benefits. If you're ready to make a meaningful impact in healthcare, this opportunity is for you.

Benefits

Competitive Pay

Positive Work Environment

Healthcare Benefits

Employee Support Programs

Qualifications

• Associate degree in accounting or business management preferred.
• 5+ years of related experience acceptable.

Responsibilities

• Manage accounts receivable and ensure timely payments.
• Supervise staff and maintain professional relationships.

Skills

Accounts Receivable Management

Billing Procedures

Communication Skills

Multitasking

Interpersonal Skills

Education

Associate Degree in Accounting

High School Diploma with 5+ Years Experience

Tools

Computerized Billing Systems

Job description

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Position Summary

The Business Office Manager is primarily responsible for revenue cycle management, including accounts payable and receivable, billing, record keeping, data management, and information system reports. The role ensures accurate and efficient information in accordance with professional accounting practices and government regulations.

Essential Responsibilities and Duties

• Manage accounts receivable for Private Pay and Resident Liability Accounts, including follow-up until paid or sent to collections.
• Resolve balance disputes and maintain delinquent/problem account status, notifying relevant leaders as needed.
• Prepare account analysis and reconciliation for Private Pay and Resident Liability Accounts.
• Process incoming payments and deposit to bank, and post payments accurately in the system.
• Send monthly account statements to families and assist with questions, including Medical Assistance inquiries.
• Assist families with Medical Assistance applications and follow-up.
• Submit monthly Medical Assistance invoices to the State of Minnesota and follow up on denied claims.

Additional Responsibilities

• Handle accounts payable by uploading invoices, coding, and ensuring timely payments.
• Supervise staff, develop goals, and participate in hiring, firing, and evaluations.
• Maintain professional relationships with residents, families, staff, and other healthcare professionals, ensuring confidentiality and promoting a positive image.
• Ensure departmental compliance with policies, procedures, and regulations, including attending necessary meetings and continuing education.
• Manage and update knowledge of federal and state regulations, Resident’s Bill of Rights, and other standards.
• Work some evenings and weekends as directed.

Qualifications

• Associate degree in accounting, healthcare administration, or business management preferred; high school diploma with 5+ years related experience acceptable.
• Knowledge of accounts receivable, billing procedures, and computerized systems.
• Effective communication skills and ability to perform essential functions with or without accommodation.
• Must pass background checks per Minnesota DHS guidelines.

Preferred Skills

• Experience in healthcare, skilled nursing, or assisted living.

Skills and Abilities

• Multitasking, resilience, interpersonal skills, high emotional intelligence, active listening, and proficiency in English.
• Comfort with ambiguity and working in a fast-paced, growing environment.

About Monarch

Monarch aims to redefine short-term rehabilitation and long-term care, prioritizing patient care and customer service. We value our employees and offer a positive, supportive environment with competitive pay, perks, and benefits. We are an equal opportunity employer committed to diversity and inclusion.