Business Office Manager

Outcome HC; Beachwood (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Outcome HC in Beachwood, OH seeks an experienced Business Office Manager to oversee the Accounts Receivable department at a skilled nursing facility. You will ensure accurate census and payer information, maintain regulatory compliance, and support residents and families with financial arrangements.

The role directs revenue cycle activities, Medicaid coordination with the specialist, and cash handling, posting daily receipts and pursuing bad debt where appropriate.

Responsibilities

• Direct all billing and collection activities for all private payors.
• Work with Medicaid specialist and residents on conversion process to ensure timely approval and payment.
• Maintain daily facility census in EMR/Financial database.
• Oversee Resident Trust Fund and petty cash; reconcile and issue statements.
• Post daily cash receipts; manage resident financial files and bad debt collection.

Job description

We are seeking an experienced, detail-oriented Business Office Manager (BOM) to oversee the Accounts Receivable dept of our skilled nursing facility. The ideal candidate will manage the business office, keep accurate census and payer information, maintain compliance with state and federal regulations, support residents and their families with financial arrangements and obtain collection of payments due.

Essential Duties & Responsibilities

• Revenue Cycle Management: Direct all billing and collection activities for all private payors.

• Medicaid Applications: Work with the Medicaid specialist, residents and families on conversion process to ensure timely approval and payment.

• Census: Accurately maintain the daily facility census in EMR/Financial database

• Trust & Petty Cash: Oversee resident banker. Reconcile, and ensure issuing of statements for the Resident Trust Fund (RFMS) and petty cash accounts.

• Accounts Receivable: Post daily cash receipts, manage financial resident files, billing and collection of all private payers and implement bad debt collection activities.