Business Office Coordinator

Signature Healthcare at Home; Burlington (WA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Paid holidays

401k match after 90 days

Job summary

Signature Healthcare at Home in Burlington is seeking a Business Office Coordinator to manage onsite administrative operations. You will support leadership with scheduling, billing, and EMR maintenance while balancing competing priorities.

The ideal candidate has 2+ years in an administrative role, strong communication skills, and familiarity with medical office workflows. This is a fully onsite position at our Burlington location with comprehensive health benefits.

Qualifications

• High school diploma or equivalent required; experience can substitute for diploma.
• At least 2 years’ experience in an administrative role multitasking effectively.
• Strong interpersonal communication skills; proficient with office technology.
• Preferred experience in medical settings or familiarity with home health.

Responsibilities

• Answer and direct incoming calls to appropriate departments; take messages as needed.
• Support outbound calls to patients, families, physicians, or referral sources for care coordination.
• Perform routine EMR tasks: demographic changes, records uploads, chart maintenance.
• Ensure accurate data entry into patient records and tracking systems.
• Handle clerical tasks: mail distribution, printing materials, organizing supplies.
• Greet visitors and vendors at the agency as first point of contact.
• Assist full-cycle billing with revenue management, from invoices to AP to claims in EMR.
• Other administrative tasks as assigned.

Skills

Interpersonal communication

Multitasking

Office technology

Education

High school diploma or equivalent

Tools

EMR system

Job description

Do you often find that you’re that “Go to” person?

Are you detail orientated and enjoy building long-term relationships?

Signature Healthcare at Home is seeking to add a Business Office Coordinator to our Burlington location! This position is fully onsite supporting the agency’s administrative operations and leadership team. The ideal candidate is someone with experience in an office setting and enjoys balancing competing priorities.

Signature Healthcare at Home is a leading provider in Home Health in Oregon and Washington. We offer the best of both worlds - The backing and stability of a proven healthcare “giant” with the permission to operate locally as if we were our own Burlington based business.

Duties and Responsibilities

• Assists with incoming phone calls, directing the caller to the appropriate department or personnel and may take messages for staff that are unavailable.
• Supports out-going phone calls to patients/client families, caregivers, physicians, or referral sources to assist with the coordination of care for patients on services such as confirming appointments, informing providers of plan of care or coordination with family members for patient care.
• Completes workflow tasks in the Electronic Medical Records (EMR) system, such as patient demographic changes, medical records uploads, and maintenance of patient charts on an on-going basis.
• Ensures accurate and timely data entry into patient records, internal tracking systems and other resources.
• Performs routine clerical tasks such as distribution of mail, printing of materials and organization of supplies.
• Greets in-person visitors, vendors and other guests at the agency acting as the first point of contact.
• Assists in the full cycle billing with the revenue management team, from entering in invoices to AP to clearing claims held in the EMR.
• Handles other administrative tasks as assigned.

Knowledge, Skills and Experience

• A high school diploma or equivalent is required. Experience is accepted in lieu of diploma.
• At least 2 years’ experience in an administrative role with a demonstrated ability to multitask.
• Strong interpersonal communication skills and proficient with office technology.
• Preferred experience for those with medical backgrounds or familiarity with home health.

Schedule, Pay and Benefits

• Monday through Friday 8:00 AM - 5:00 PM full-time.
• The nature of this role requires that it is on site at our Burlington location.
• $23 - 28 / hour dependent on skills, education and qualifications.
• Medical/Dental/Vision available the 1st of the month after hire.
• Paid company holidays, paid vacation time and 401k match after 90 days.

Learn More About Us

Exceptional In-Home Healthcare | Signature | Oregon & Washington

Providing Life-Changing Service | Pennant

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.