Business Office Coordinator

Signature Healthcare at Home - Everett; Burlington (WA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid holidays

Vacation time

401(k) match after 90 days

Job summary

Signature Healthcare at Home in Burlington is seeking a Business Office Coordinator to support administrative operations onsite and assist the leadership team. The ideal candidate has office experience and excels at balancing priorities.

Duties include handling calls, directing inquiries, EMR data entry, billing support, mail and supplies, and greeting visitors to ensure smooth patient care coordination. Schedule: Monday–Friday, 8:00 AM–5:00 PM on site.

Qualifications

• High school diploma or equivalent required/experience accepted in lieu of diploma.
• At least 2 years of administrative experience with multitasking ability.
• Strong interpersonal communication and proficiency with office technology.

Responsibilities

• Handle incoming calls and direct to appropriate departments or staff.
• Coordinate care communications with patients, families, providers, and referral sources.
• Perform EMR data entry and maintain patient charts and records.
• Process routine clerical tasks, mail distribution, and supply organization.
• Greet visitors and act as first point of contact for the office.
• Assist in full-cycle billing with revenue management and claims within the EMR.
• Support other administrative tasks as needed.

Skills

Interpersonal communication

multitask

Office software

Education

High school diploma or equivalent

Tools

EMR system

Job description

Do you often find that you're that "Go to" person? Are you detail orientated and enjoy building long-term relationships? Signature Healthcare at Home is seeking to add a Business Office Coordinator to our Burlington location! This position is fully onsite supporting the agency's administrative operations and leadership team. The ideal candidate is someone with experience in an office setting and enjoys balancing competing priorities.

Signature Healthcare at Home is a leading provider in Home Health in Oregon and Washington. We offer the best of both worlds - The backing and stability of a proven healthcare "giant" with the permission to operate locally as if we were our own Burlington based business.

Duties and Responsibilities

• Assists with incoming phone calls, directing the caller to the appropriate department or personnel and may take messages for staff that are unavailable.
• Supports out-going phone calls to patients/client families, caregivers, physicians, or referral sources to assist with the coordination of care for patients on services such as confirming appointments, informing providers of plan of care or coordination with family members for patient care.
• Completes workflow tasks in the Electronic Medical Records (EMR) system, such as patient demographic changes, medical records uploads, and maintenance of patient charts on an on-going basis.
• Ensures accurate and timely data entry into patient records, internal tracking systems and other resources.
• Performs routine clerical tasks such as distribution of mail, printing of materials and organization of supplies.
• Greets in-person visitors, vendors and other guests at the agency acting as the first point of contact.
• Assists in the full cycle billing with the revenue management team, from entering in invoices to AP to clearing claims held in the EMR.
• Handles other administrative tasks as assigned.

Knowledge, Skills and Experience

• A high school diploma or equivalent is required.
• Experience is accepted in lieu of diploma.
• At least 2 years' experience in an administrative role with a demonstrated ability to multitask.
• Strong interpersonal communication skills and proficient with office technology.
• Preferred experience for those with medical backgrounds or familiarity with home health.

Schedule, Pay and Benefits

• Monday through Friday 8:00 AM - 5:00 PM full-time.
• The nature of this role requires that it is on site at our Burlington location.
• $23 - 28 / hour dependent on skills, education and qualifications.
• Medical/Dental/Vision available the 1st of the month after hire.
• Paid company holidays, paid vacation time and 401k match after 90 days.

Learn More About Us Exceptional In-Home Healthcare | Signature | Oregon & Washington Providing Life-Changing Service | Pennant

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Signature Healthcare at Home provides professional, home-based medical care for patients needing rehabilitation and expert care following surgery, a hospital stay or other illness. For individuals and their caregivers who are facing chronic health conditions, the experienced team at Signature can help patients achieve their health care goals and promote healing while remaining in the comfort of their home. Signature Healthcare at Home works with each patient’s primary care provider to develop a care plan which will meet their individual needs.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.