Business Office Assistant

City View Post Acute; San Francisco (CA); On-site; USD 85,962,000 - 100,289,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO and holidays

401(k) retirement plan

Career growth opportunities

Job summary

City View Post Acute in San Francisco, CA seeks a detail-oriented Business Office Assistant to support billing, accounting, and resident fund management. This full-time, on-site role focuses on accurate data entry, invoicing, and regular communication with residents and families.

Responsibilities include handling billing, accounts receivable/payable, and maintaining proper filing, with emphasis on confidentiality and strong numerical skills.

Qualifications

• 1–2 years in a business office or administrative role; healthcare setting preferred.
• High school diploma required; an associates degree is a plus.
• Proficiency in Excel and electronic billing platforms (e.g., PointClickCare).
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Billing and collections support, including data entry, invoicing, and claims follow-up.
• Accounts receivable/payable processing and vendor documentation.
• Maintain resident trust fund accuracy and reporting.
• Reception and administrative support; manage filing systems.
• Assist with compliance and internal reporting prep.

Skills

Attention to detail

Numerical accuracy

Clear communication

Confidentiality

Education

High school diploma

Associate degree in business/ accounting

Tools

Excel

PointClickCare

Microsoft Office

Job description

Job Title: Business Office Assistant

Company: City View Post Acute

Location: San Francisco, CA

Job Type: Full-time, Permanent

Salary: $30.00 - $35.00 per hour

About Us

City View Post Acute is a premier skilled nursing and rehabilitation facility dedicated to providing top-quality healthcare and compassionate service to our residents. We pride ourselves on cultivating a supportive, professional, and collaborative work environment. We are looking for an organized, energetic, and detail-oriented Business Office Assistant to join our administrative team.

Job Summary

As the Business Office Assistant, you will play a crucial role in maintaining the smooth operation of our facility's business office. You will assist with a variety of administrative financial tasks, including accounts receivable, payroll support, billing inquires, and resident trust fund management. This role requires excellent organizational skills, a strong knack for numbers, and a compassionate approach to communicating with residents and their families.

Key Responsibilities

• Billing & Collections: Assist the Billing and Collections Manager with data entry, preparing invoices, tracking account balances, and following up on private pay, Medicare, and Medi-Cal claims.
• Accounts Receivable & Payable: Process daily cash receipts, log payments, and manage documentation for facility invoices and vendors.
• Resident Accounts: Maintain accuracy for resident financial folders and oversee the safe handling and balance reporting of the resident trust fund.
• Reception & Administrative Support: Answer incoming business office calls, address administrative inquiries from families or insurance providers, and maintain clear digital and physical filing systems.
• Compliance & Reporting: Assist in preparing financial files for internal tracking and state audit requirements.

Qualifications & Skills

• Experience: 1-2 years of experience in a business office, accounting clerk, or administrative assistant role. Experience in a healthcare facility, skilled nursing facility (SNF), or post-acute setting is highly preferred.
• Education: High school diploma or equivalent required; an Associate's degree in business administration, accounting, or finance is a plus.
• Technical Skills: Proficiency in Microsoft Office Suite (especially Excel) and experience with electronic healthcare billing platforms (e.g., PointClickCare) is strongly favored.
• Core Competencies: Strong attention to detail, numerical accuracy, clear communication, and the ability to maintain a high level of confidentiality.

Benefits

We value our employees and offer a comprehensive benefits package for full-time members:

• Comprehensive Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and holiday pay
• 401(k) retirement plan option
• Direct career growth and professional development opportunities ( 1 )

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.