Business Office Assistant

(City View Post Acute) Pine Street SNF, LLC; United States; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO & holidays

401(k) retirement plan

Career growth opportunities

Job summary

City View Post Acute in San Francisco, CA seeks a Business Office Assistant to join our administrative team. The role handles billing, accounts receivable, payroll support, and resident trust funds with a strong emphasis on accuracy and confidentiality.

You will support reception duties, financial file preparation, and liaison with families and insurers, ensuring compliant, organized office operations in a healthcare setting.

Qualifications

• 1–2 years of experience in a business office, accounting clerk, or administrative assistant role.
• Healthcare facility experience preferred (SNF/post-acute).
• High school diploma required; associate degree a plus.

Responsibilities

• Process billing and collections data entry, invoices, and claim follow-ups.
• Manage accounts receivable/payable and vendor documentation.
• Maintain resident trust fund accuracy and reporting.
• Provide reception and administrative support; handle inquiries from families and insurers.
• Support compliance and reporting for state audits.

Skills

Attention to detail

Billing experience

Microsoft Office proficiency

Healthcare billing platforms knowledge

Education

High school diploma

Associate degree in business administration, accounting, or finance

Tools

PointClickCare

Microsoft Excel

Job description

Job Title: Business Office Assistant Company: City View Post Acute Location: San Francisco, CA Job Type: Full-time, Permanent Salary: $30.00 - $35.00 per hour

About Us City View Post Acute is a premier skilled nursing and rehabilitation facility dedicated to providing top-quality healthcare and compassionate service to our residents. We pride ourselves on cultivating a supportive, professional, and collaborative work environment. We are looking for an organized, energetic, and detail-oriented Business Office Assistant to join our administrative team.

Job Summary

As the Business Office Assistant, you will play a crucial role in maintaining the smooth operation of our facility's business office. You will assist with a variety of administrative financial tasks, including accounts receivable, payroll support, billing inquires, and resident trust fund management. This role requires excellent organizational skills, a strong knack for numbers, and a compassionate approach to communicating with residents and their families.

Key Responsibilities

• Billing & Collections: Assist the Billing and Collections Manager with data entry, preparing invoices, tracking account balances, and following up on private pay, Medicare, and Medi-Cal claims.
• Accounts Receivable & Payable: Process daily cash receipts, log payments, and manage documentation for facility invoices and vendors.
• Resident Accounts: Maintain accuracy for resident financial folders and oversee the safe handling and balance reporting of the resident trust fund.
• Reception & Administrative Support: Answer incoming business office calls, address administrative inquiries from families or insurance providers, and maintain clear digital and physical filing systems.
• Compliance & Reporting: Assist in preparing financial files for internal tracking and state audit requirements.

Qualifications & Skills

• Experience: 1–2 years of experience in a business office, accounting clerk, or administrative assistant role. Experience in a healthcare facility, skilled nursing facility (SNF), or post-acute setting is highly preferred.
• Education: High school diploma or equivalent required; an Associate’s degree in business administration, accounting, or finance is a plus.
• Technical Skills: Proficiency in Microsoft Office Suite (especially Excel) and experience with electronic healthcare billing platforms (e.g., PointClickCare) is strongly favored.
• Core Competencies: Strong attention to detail, numerical accuracy, clear communication, and the ability to maintain a high level of confidentiality.

Benefits

We value our employees and offer a comprehensive benefits package for full-time members: Comprehensive Medical, Dental, and Vision Insurance Paid Time Off (PTO) and holiday pay 401(k) retirement plan option Direct career growth and professional development opportunities [1]

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making.

In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.