Business Office Assistant

Paylocity; Hudson (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Employer-paid life insurance

Retirement contributions

Athletic facilities access

Free meals on campus

Tuition remission for dependents

Job summary

Western Reserve Academy is seeking a dependable Business Office Assistant to support daily operations across the Business Office, Facilities, and Campus Store. The role is full-time for 12 months with regular weekday hours and a focus on reliable, friendly service to faculty, students, and families.

The ideal candidate is organized, detail-oriented, and comfortable handling multiple administrative duties while collaborating with colleagues to ensure smooth operations campus-wide.

Qualifications

• High school diploma required; associate degree or higher preferred.
• Proficient with Microsoft Word and Excel.
• Experience with Veracross or similar platforms.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Friendly, professional communication and collaboration.
• Ability to manage multiple responsibilities in a busy environment.

Responsibilities

• Greet and assist families, visitors, and others in a welcoming manner.
• Answer phones and direct calls.
• Order supplies for Business Office and Maintenance.
• Receive and distribute mail.
• Provide administrative support to outside programs.
• Assist Facilities Director and manage scheduling and logistics.
• Submit work orders and coordinate events.
• Coordinate campus-wide shredding and parking passes.
• Sign for packages and support Campus Store and Mailroom operations.

Skills

Attention to detail

Organizational skills

Time management

Customer service

Problem solving

Multitasking

Communication

Education

High school diploma

Associate degree or higher preferred

Tools

Microsoft Word

Microsoft Excel

Veracross

Integrated software systems

Job description

Western Reserve Academy, one of the nation’s premier boarding schools, invites experienced, organized, and collaborative candidates to join the Business Office as a Business Office Assistant. This full time, 12-month role supports the daily operations of the school while working closely with colleagues across the Business Office, Facilities Department, and Campus Store.

Under the supervision of the CFOO, the Business Office Assistant provides administrative and operational support to help ensure these departments function smoothly and effectively. The ideal candidate is dependable, detail oriented, and comfortable managing a variety of responsibilities while providing friendly and responsive service to faculty, staff, students, and families.

This is a year-round, benefit-eligible position. Typical hours are Monday - Friday, 8:00 a.m. - 4:30 p.m.

Primary Responsibilities Include:

Business Office Duties

• Greet and assist families, visitors, and others who come into the Business Office in a welcoming and friendly manner
• Answer telephone when not on auto-attendant and direct calls appropriately
• Order supplies for Business Office and Maintenance Department
• Receive and distribute Business Office mail
• At various times throughout the year, provide administrative support to outside programs

Facilities Duties

• Serve as administrative assistant to the Director of Facilities, Assistant Director of Facilities and Director of Security
• Accurately maintain Trip Direct
• Schedule vehicle requests daily including approve/decline trips, input of appropriate data and close out of trips
• Coordinate vehicle keys, vehicles swaps, etc.
• Manage laundry fleet, including service requests
• Coordinate campus wide shredding
• Submit work orders on behalf of outsourced cleaning vendor
• Initiate and coordinate requests for rental items related to certain campus events
• Schedule pest control as needed
• Serve as liaison with Astro travel
• Issue and track parking passes
• Sign for all packages

Mailroom / Campus Store

Student Mail

• Create list of boarders' mailboxes and combinations and assign mailboxes to students
• Distribute student mail to mailboxes
• Send reminders to students to collect mail and to change their address at year end
• Clear our mail at end of school year and forward as appropriate

Package Locker Room

• Maintain database for package lockers - remove departing students, add new students
• Send e-mails to students regarding expiring packages, and/or packages that will not be placed in a locker
• Monitor items not permitted in dorms and notify students and SLO
• Maintain list of students permitted to have a mini fridge per SLO and/or Health Center

Store Support

• Provide back-up coverage (likely 1-2 hours daily) for lunches, breaks, and certain campus events by serving in a customer support role, including, but not limited to operating the register
• Assist as needed in providing support for inventory, stocking and /or other store projects

Requirements

1. High school diploma required; associate degree or higher preferred
2. Demonstrated ability to use basic software applications, including Microsoft Word and Excel
3. Experience with integrated software systems; experience with Veracross or similar platforms preferred
4. Strong attention to detail and a high level of accuracy
5. Excellent organizational and time management skills
6. Ability to interact with others in a welcoming, friendly, and professional manner
7. Ability to solve problems effectively and collaborate with others
8. Ability to manage multiple responsibilities and priorities in a busy school environment

Benefits

• medical, dental, and vision coverage
• employer-paid life insurance
• a generous retirement contribution
• access to athletic facilities
• free meals on campus
• tuition remission for dependent children