Business Office Assistant

Ellicott-City-Nursing-and-Rehab-Center; Ellicott City (MD); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Paid training

Career advancement opportunities

Job summary

Ellicott City Healthcare Center is seeking a part-time Business Office Assistant to support daily operations in our skilled nursing and rehabilitation facility. This role emphasizes accuracy in administrative tasks, strong customer service, and protection of patient information.

The person will assist with billing processes, records management, and communications, while maintaining HIPAA compliance and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative, clerical, or healthcare office settings preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational and communication skills.

Responsibilities

• Answer and direct incoming phone calls professionally and courteously.
• Greet residents, family members, visitors, and vendors.
• Assist with resident trust accounts and basic financial transactions.
• Support billing, accounts receivable, and insurance verification processes.
• Maintain accurate resident and business office records.
• Process incoming and outgoing mail.
• Assist with filing, data entry, and document management.
• Support the Business Office Manager with administrative projects and reporting.
• Ensure HIPAA compliance and confidentiality.
• Provide excellent customer service to residents, families, and staff.

Skills

Phone etiquette

Customer service

Data entry

HIPAA compliance

Microsoft Office

Education

High school diploma or equivalent

Job description

Part-Time Business Office Assistant

Ellicott City Healthcare Center
Location: Ellicott City, MD
Position Type: Part-Time

Join Our Team!

Ellicott City Healthcare Center is seeking a detail-oriented and customer-focused Business Office Assistant to support the day-to-day operations of our Business Office. This position plays an important role in ensuring accurate administrative support, excellent customer service, and efficient office operations within our skilled nursing and rehabilitation facility.

Key Responsibilities

• Answer and direct incoming phone calls professionally and courteously.

• Greet residents, family members, visitors, and vendors.

• Assist with resident trust accounts and basic financial transactions.

• Support billing, accounts receivable, and insurance verification processes.

• Maintain accurate resident and business office records.

• Process incoming and outgoing mail.

• Assist with filing, data entry, and document management.

• Support the Business Office Manager with administrative projects and reporting.

• Ensure compliance with HIPAA and confidentiality requirements.

• Provide exceptional customer service to residents, families, and staff.

Qualifications

• High school diploma or equivalent required.

• Previous administrative, clerical, or healthcare office experience preferred.

• Experience in long-term care, skilled nursing, or healthcare settings is a plus.

• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Strong organizational and time-management skills.

• Excellent verbal and written communication skills.

• Ability to maintain confidentiality and handle sensitive information.

• Strong attention to detail and accuracy.

Schedule

• Part-Time

• Flexible schedule based on facility needs

• Occasional additional hours may be available

Benefits

Ellicott City Healthcare Center offers a supportive work environment and opportunities for professional growth. Eligible employees may receive:

• Competitive pay

• Paid training

• Employee recognition programs

• Career advancement opportunities

• Supportive team environment

Why Join Ellicott City Healthcare Center?

At Ellicott City Healthcare Center, we are committed to providing exceptional care and service to our residents while fostering a positive and collaborative workplace culture. Every team member plays a vital role in enhancing the lives of those we serve.

Ellicott City Healthcare Center is an Equal Opportunity Employer.