Business Manager, Performance Agreements

Valmet; Beloit (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k with company match

Company-funded pension

Job summary

Valmet is seeking a Performance Agreements Team Manager in Beloit, WI to lead the Agreement management team, ensuring service performance aligns with contract scope and delivers customer satisfaction.

You will manage professionals across customer and Valmet organizations to improve performance and reliability of equipment, processes, and personnel, with travel to North America every 6 weeks.

Qualifications

• 8–10 years of hands-on experience in the Paper Industry.
• Experience coordinating across multiple teams and customers.
• Willingness to travel within North America on a regular basis.

Responsibilities

• Lead the Agreement management team to oversee customer accounts and ensure service performance per the agreement scope and customer satisfaction.
• Oversee day-to-day management of professionals working with customer and Valmet organizations to improve performance and reliability of equipment, processes and personnel.
• Support Agreement Team network in Sales and delivery projects.
• Facilitate production line studies and audits to drive efficiency and improvement ideas.
• Travel to North America every 6 weeks.

Skills

Paper Industry

Team Leadership

Job description

As the Performance Agreements Team Manager at Valmet, you will be responsible for overseeing the Agreement management Team. The group is assigned customer accounts, and the Manager will ensure that service performance is carried out according to the agreement scope and to the customer’s complete satisfaction.

On a day-to-day basis you will be responsible for the management of a team of professionals that are working with customer and Valmet organizations to improve customer’s performance and reliability of their equipment, processes, and personnel.

Your Main Tasks And Responsibilities Include

• Must have Paper Industry, 8-10 years of hands‑on experience
• Support via the Agreement Team network, our Customer's Performance Agreement sales and delivery projects
• Facilitate through the Agreement Team Network, production line studies & audits to develop efficiency and generate improvement ideas
• Coordinate and introduce Valmet technology support to agreement customer
• Travel - once every 6 weeks within North America

What You'll Need

We are looking for team-oriented people with a willingness to learn and contribute to our customers’ success.

We offer

• We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting.
• We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Valmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.