Business Loan Servicing Specialist

Everence Services,; Lancaster (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Job summary

Everence is seeking a Business Loan Servicing Specialist in Lancaster, PA to provide administrative, processing, and servicing support across the lending cycle, from origination through closing and ongoing servicing.

You will collaborate with loan officers and credit analysts, prepare documents, monitor compliance, and maintain accurate loan records while delivering quality service to internal teams and members.

Qualifications

• High school diploma or equivalent required.
• 2 years loan servicing experience preferred.
• Strong interpersonal, leadership, and supervisory skills.
• Excellent communication and public relations skills.
• Thorough understanding of lending and deposit programs, policies, and procedures.

Responsibilities

• Provide effective support for all phases of business loan processing and servicing.
• Prepare business loan documents and ensure compliance with policies using LaserPro.
• Assist with HMDA reporting and DL loan modifications.
• Maintain accurate loan files and document imaging order.
• Support Everence church loan processing and servicing and related duties.
• Establish and maintain professional relationships with internal teams and clients.

Skills

Interpersonal skills

Leadership

Supervisory skills

Communication

Confidentiality

Attention to detail

Analytical thinking

Team collaboration

Problem solving

Adaptability

Integrity

Active listening

Workflow management

Client service

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Loan Servicing Specialist

Full Time Lancaster, PA, US

3 days ago Requisition ID: 1708

POSITION SUMMARY
Provides administrative, documentary, processing, and servicing support for the Business Lending team and other lending functions as needed. Delivers professional, high-quality service to internal and external members, clients, and team members. Supports loan officers and credit analysts throughout the lending process, including loan origination, underwriting, processing, closing, and servicing.

RESPONSIBILITIES AND DUTIES

• Provide effective support for all phases of business loan processing and servicing.
• Prepare business loan documents for processing in accordance with established policies, procedures, and regulatory requirements using LaserPro.
• Prepare and distribute the monthly LaserPro/Finastra activity report.
• Assist with verifying the due diligence required to close business loans.
• Support ongoing loan servicing and account follow-up including; rate changes, insurance and collateral tracking, tax monitoring, covenant tracking, site visit tracking, member/client inquiries, loan system maintenance, and other duties as needed.
• Review business loan files to ensure compliance with applicable internal policies, procedures, external requirements, and regulations.
• Review of new business loan documents for compliance.
• Ensure all mortgages are recorded and UCCs are filed in a timely manner.
• Maintain the proper order and sequence of loan files for document imaging.
• Follow up with loan officers regarding document or loan exceptions.
• Assist with HMDA reporting.
• Assist with the processing and due diligence of business loan modifications.
• Assist with booking new business loans in CBX.
• Record minutes for Business Loan Committee meetings.
• Support Everence Association church loan processing and servicing.
• Assist with verifying the due diligence required to close church loans.
• Prepare church loan documents for processing in accordance with established policies, procedures, and regulatory requirements using LaserPro.
• Book church loans in Precision LM.
• Serve as backup support for the church loan servicing team.
• Establish and maintain effective, professional relationships and clear communication with internal teams, external members, and clients.
• Perform related duties and complete special projects assigned.
• Keep work area(s) clean, secure, and well-maintained.
• Provide support to the Loan Servicing Manager as needed.

QUALIFICATIONS

Education:
High school diploma or equivalent

Experience:
2 years loan servicing experience preferred

Skills and Abilities:

• Strong interpersonal, leadership, and supervisory skills
• Excellent communication and public relations skills
• Thorough understanding of lending and deposit programs, policies, and procedures, as well as related legal requirements
• Solid math and strong technology/computer skills
• Ability to maintain confidentiality
• Ability to analyze accounts and loan requests
• Strong attention to detail and organizational skills
• Ability to assist others and collaborate effectively as part of a team
• Problem-solving and decision-making skills
• Ability to maintain an effective and efficient workflow
• Professionalism, honesty, integrity, and active listening skills to build rapport and effective relationships
• Adaptability to change workflows to remain productive during fast-paced periods
• Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living

SUPERVISORY RESPONSIBILITIES:None
SCHEDULE:Full-time