Business License Operations Lead

Mableton; Mableton (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

City of Mableton is seeking a Business License Supervisor to manage the licensing unit, supervise staff, and ensure accurate processing of licenses and renewals. The role requires oversight of daily operations, reconciliation of receipts, and adherence to city codes and regulations.

Responsibilities include training staff, preparing reports, and addressing complex customer inquiries while maintaining compliance with GCIC rules and confidentiality requirements.

Qualifications

• Knowledge of record keeping and confidentiality in law enforcement.
• Excellent communication and interpersonal skills.
• Proficiency in Google Suite and other relevant software.
• Ability to supervise and train staff.
• Knowledge of city policies, codes, and applicable laws.

Responsibilities

• Oversee daily operations of the Business License section, including renewals and online transactions.
• Supervise staff; assign, plan, review work, and conduct performance evaluations.
• Organize and prioritize workloads to meet objectives.
• Reconcile receipts and verify cash entries in the general ledger.
• Prepare monthly reports and respond to inquiries from the public.

Skills

Confidentiality handling

Communication

Google Suite

Staff supervision

GCIC operations

Data entry

Record keeping

Education

Bachelor's degree in Public Administration

Tools

GCIC

Google Suite

Job description

City of Mableton is seeking a Business License Supervisor to manage the licensing unit, supervise staff, and ensure accurate processing of licenses and renewals. The role requires oversight of daily operations, reconciliation of receipts, and adherence to city codes and regulations.

Responsibilities include training staff, preparing reports, and addressing complex customer inquiries while maintaining compliance with GCIC rules and confidentiality requirements.