Business Development Specialist

Servpro of Wilson County; Lebanon (TN); On-site; USD 50,000 - 80,000; Full time

Job summary

Servpro of Wilson County in Lebanon, TN, is seeking a full-time Business Development Specialist to expand its customer base and market presence. You will identify opportunities, build relationships with referral sources, and conduct outreach to property managers and agents, while representing the company at local events.

Daily tasks include market research, developing and following up on leads, maintaining records of sales activities, collaborating with operations to ensure service quality, and

Qualifications

• Strong communication and customer service skills.
• Lead generation and market research experience.
• Analytical skills to interpret sales data.
• Experience in business development or sales.
• On-site work in Lebanon, TN with reliable transportation.
• Proficiency with CRM software and basic office apps.
• Self-motivated and goal-oriented.

Responsibilities

• Represent Servpro at community events.
• Deliver presentations about services.
• Build relationships with referral sources and partners.
• Conduct market research and follow up on leads.
• Maintain accurate records of sales activities.
• Collaborate with operations to ensure service quality.
• Support marketing initiatives to increase brand awareness.

Skills

Communication

Customer Service

Lead Generation

Market Research

Analytical Skills

Time Management

Self-motivated

Education

High school diploma or equivalent

Tools

CRM software

Office applications

Job description

Company Description

Servpro of Wilson County provides professional fire, water, mold, and storm damage restoration services to homeowners and property managers. The team offers 24-hour emergency response and aims to have trained, uniformed technicians on-site within four hours under normal circumstances to begin mitigation. In addition to restoration, Servpro of Wilson County delivers a full range of specialized cleaning services, including biohazard cleanup, air duct and HVAC cleaning, and deodorization. By responding quickly with comprehensive cleanup and restoration solutions, the company helps customers regain control of their property while protecting their belongings and reducing disruption.

Role Description

The Business Development Specialist is a full-time, on-site role based in Lebanon, TN, focused on expanding Servpro of Wilson County’s customer base and market presence. This role involves identifying and pursuing new business opportunities, building relationships with referral sources, and conducting regular outreach to property managers, insurance agents, and other local partners. The specialist will perform market research, develop and follow up on leads, and maintain accurate records of sales activities and customer interactions. Daily responsibilities include representing Servpro at community events, delivering presentations about services, collaborating with operations teams to ensure service quality, and supporting marketing initiatives to increase brand awareness.

Qualifications

• Candidates should possess strong Communication and Customer Service skills for interacting with clients, partners, and internal teams.
• Candidates should possess Lead Generation and Market Research skills to identify opportunities, develop pipelines, and understand local market dynamics.
• Candidates should possess solid Analytical Skills to interpret sales data, evaluate performance, and support informed business decisions.
• Experience in business development, sales, or account management, preferably in restoration, cleaning, or related service industries.
• Ability to work on-site in Lebanon, TN, with reliable transportation for local travel to client locations and events.
• Proficiency with CRM software and basic office applications (e.g., email, spreadsheets, presentations).
• Self-motivated, goal-oriented mindset with the ability to manage time and priorities effectively.
• High school diploma or equivalent required; additional education in business, marketing, or a related field is beneficial.