Business Development Representative

SERVPRO Team Cuthbertson; Knoxville (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Career development

Paid time off to 9 paid holidays

401(k)

Health benefits

Job summary

SERVPRO Team Cuthbertson is seeking a proactive Business Development Representative to support BD operations, manage client relationships, and help drive revenue growth. You will work closely with stakeholders to ensure smooth processes and exceptional customer experiences.

The ideal candidate is organized, detail-oriented, and excels in communication and problem-solving, with a passion for team success and a productive work environment.

Qualifications

• Must have B2B sales experience in business development, sales, and marketing.
• Experience with client management and coordinating cross-functional teams.
• Knowledge of the restoration industry is a plus.

Responsibilities

• Prepare and execute daily BD activities, client visits, and presentations; schedule follow-ups and track progress.
• Develop ERP-related materials, collect data, and finalize plans; coordinate with clients.
• Lead lunch-and-learn sessions and participate in professional networking events.
• Deliver marketing presentations and continuing education content; support events and promotions.
• Collaborate with stakeholders to achieve financial objectives and high customer satisfaction.

Skills

B2B sales

Marketing

Customer management

Business software

Restoration knowledge

Education

Bachelor’s/Associates in Business

GED or high school diploma

Tools

CRM software

Job description

Are you a proactive business development professional who thrives in a dynamic, fast-paced environment? Do you have a passion for driving efficiency, supporting teams, and delivering exceptional customer experiences?

Join SERVPRO Team Cuthbertson as a Business Development Representative where you’ll be at the heart of our business development operations, ensuring smooth BD processes and effective client management.

In this role, you will collaborate closely with key stakeholders to ensure seamless execution, achieve financial objectives, and maintain high levels of customer satisfaction.

We are seeking an organized and detail-oriented professional who excels in communication and problem-solving. If you are passionate about fostering a productive work environment and driving team success, this is the ideal opportunity for you.

Key Responsibilities

• Perform daily contact preparations to include materials and objectives, perform visits, conduct presentations, schedule follow-up visits, and update progress with new, existing, and key clients.
• Prepare emergency ready plan (ERP) materials, visit clients, conduct presentations, collect data, complete the plans, and schedule follow-up visits.
• Prepare, schedule, and conduct lunch and learn sessions.
• Participate in professional associations, professional networking events.
• Deliver marketing presentations, continuing education classes, and entertainment events.

Qualifications

• High school diploma or GED required. Bachelor’s or Associates degree in Business Administration, Marketing, Finance, or related field preferred.
• Proven work experience in business-to-business business development, sales, and marketing.
• Proven work experience with business development within the service sector.
• Working knowledge of current business software technologies.
• Knowledge of the restoration industry is preferred.
• Ability to successfully complete a background check, drug screen, and clean driving record; subject to applicable law.

What We Offer

• Competitive compensation.
• Promotion opportunities through defined learning paths, training, and professional development.
• Paid vacation and personal time and 9 paid holidays.
• 401(k).
• Medical, dental, vision and workplace insurance benefits.

About Us

Founded in 2008 by Jeff and Jessica Cuthbertson in Chattanooga, TN, SERVPRO® Team Cuthbertson has quickly become a leading force in the restoration industry. Since our inception, we've expanded our footprint beyond Chattanooga, with successful franchise locations in Knoxville, TN, and throughout Orlando and Central Florida. With 16 franchise locations currently operating, we are proud to be among the largest franchise operators in the Southeast.

Our Mission

To restore property and peace of mind to our customers - while providing value to our clients, creating opportunities for our employees, and contributing to our communities. We strive to be the premier restoration company in our markets.

Our Commitment

Driven by a passion for excellence, we deliver top-quality services in every project. Our dynamic and inclusive company culture is built on mutual respect, collaboration, and empowerment. We recognize that our employees are the cornerstone of our success and are dedicated to their ongoing development through continuous training and improvement.

More Than Restoration

At SERVPRO Team Cuthbertson, we’re committed to restoring lives and building lasting relationships. Our compassionate approach goes beyond property damage, providing support and guidance to our clients during challenging times.

Join Us:

As we continue to grow, learn, and serve, we invite you to join us on our journey. Together, we can make a difference in the lives of those we serve, with unwavering dedication and integrity.