Business Development Sales Manager | Austin, TX | In-Office

Better Business Bureau Serving the Heart of Texas; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

401(k) with company match

Job summary

BBB Heart of Texas in Austin, TX is seeking a results-driven Business Development Sales Manager to lead one of the BBB system’s top-performing Business Development teams. This hands-on, player-coach role will personally maintain a monthly goal of 10 approved Accredited Business applications while driving membership growth.

Working with the Vice President of Sales, you will recruit, coach, and develop staff, execute annual sales strategies, monitor pipelines and metrics, and uphold BBB standards

Qualifications

• 3+ years of sales leadership or management experience leading an inside sales or business development team.
• Proven success coaching high-performing sales teams and achieving sales goals.
• Bachelor's degree preferred or equivalent combination of education and experience.

Responsibilities

• Lead, coach, mentor, and develop a team of Business Development Representatives.
• Personally achieve a monthly goal of 10 approved Accredited Business applications while leading the team's overall performance.
• Partner with the Vice President of Sales to execute annual sales strategies and achieve sales, retention, and net growth goals.
• Recruit, onboard, train, and evaluate team members.
• Conduct coaching, performance reviews, and accountability conversations.
• Monitor sales activity, pipeline, forecasts, and productivity metrics.
• Ensure compliance with BBB policies, accreditation standards, and quality expectations.
• Complete leadership responsibilities including timesheet approvals, PTO requests, employee relations, and performance management.
• Collaborate with leadership to improve organizational performance and customer experience.

Skills

Sales leadership

Coaching

Strategy execution

Communication

Education

Bachelor's degree (preferred)

Tools

CRM platforms

Microsoft Office / Excel

Job description

Business Development Sales Manager | Austin, TX | In-Office

Reports To: Vice President of Sales
FLSA Status: Exempt
Location: Austin, TX (Monday–Friday, In-Office)

Lead an Award-Winning Business Development Team

BBB Heart of Texas is seeking a driven Business Development Sales Manager to lead one of the top-performing Business Development teams in the Better Business Bureau system.

This is a hands-on, player-coach leadership role responsible for leading and developing a team of Business Development Representatives while personally maintaining a monthly goal of 10 approved Accredited Business applications. Working alongside the Vice President of Sales, you'll drive membership growth, retention, and revenue while building a high-performing, accountable team.

Please Note: This is a full-time, in-office leadership position based in Austin, Texas (Monday–Friday). Remote and hybrid work arrangements are not available.

Key Responsibilities

• Lead, coach, mentor, and develop a team of Business Development Representatives.
• Personally achieve a monthly goal of 10 approved Accredited Business applications while leading the team's overall performance.
• Partner with the Vice President of Sales to execute annual sales strategies and achieve sales, retention, and net growth goals.
• Recruit, onboard, train, and evaluate team members.
• Conduct coaching, performance reviews, and accountability conversations.
• Monitor sales activity, pipeline, forecasts, and productivity metrics.
• Ensure compliance with BBB policies, accreditation standards, and quality expectations.
• Complete leadership responsibilities including timesheet approvals, PTO requests, employee relations, and performance management.
• Collaborate with leadership to improve organizational performance and customer experience.

Qualifications

• 3+ years of sales leadership or management experience leading an inside sales or business development team.
• Proven success coaching high-performing sales teams and achieving sales goals.
• Bachelor's degree preferred or equivalent combination of education and experience.
• Strong leadership, communication, and organizational skills.
• Critical thinking and analytic skills are essential.
• Experience with CRM platforms and Microsoft Office – Excel skills essential.
• Ability to manage confidential information with professionalism and integrity.

Why You'll Love Working Here

• Fast-paced, growth- and scale-oriented, intrapreneurial mindset.
• This is a new area, build it from scratch.
• We're passionate about learning and development and finding new ways of doing things.
• Medical, Life, and Long-Term Disability Insurance.
• Group rates for Medical, Dental, and Vision coverage for dependents.
• 401(k) with 5% company match and immediate vesting.
• Flexible Spending Account (FSA).
• 10 Paid Holidays plus your birthday off.
• Professional development, employee recognition, and a collaborative culture.

Why BBB?

BBB Heart of Texas is an award-winning organization recognized as a Top Workplace by the Austin American-Statesman, one of the Top 50 Best Nonprofits to Work For by The NonProfit Times, and one of the 100 Best Companies to Work for in Texas by Texas Monthly.

Join a nationally recognized Business Development team where integrity, performance, and leadership drive success.

Physical Requirements

• Sit approximately 80% of the workday and stand or walk approximately 20%.
• Occasionally lift, push, pull, or carry up to 20 pounds.
• Frequent use of a computer, phone/headset, and other office equipment.
• Occasional travel and participation in meetings, events, or business activities.

BBB Heart of Texas is an Equal Opportunity Employer and participates in E-Verify.