Business Development Representative - Remote

PCNA; New Kensington (Westmoreland County); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company seeks a Business Development Representative to drive growth in the print-on-demand sector. In this dynamic role, you'll generate new business partnerships and enhance demand for customizable products. You'll manage a robust pipeline, collaborate with marketing and product teams, and identify new market opportunities. Join a forward-thinking organization committed to sustainability and employee development, where your contributions will directly impact the company's success and customer satisfaction. If you're passionate about business development and eager to make a difference, this is the perfect opportunity for you.

Benefits

Full healthcare benefits

401k Matching

Generous Paid Time Off

PCNA Cares Share Fund

Qualifications

• 10+ years of experience in business development roles, ideally in high-growth environments.
• Strong understanding of the print-on-demand industry.

Responsibilities

• Manage prospects and grow partnerships through formal pipeline management.
• Collaborate with marketing to accelerate sales cycles.

Skills

Commercial understanding of POD business

Strategic acquisition process management

Leadership skills

Organizational skills

Performance analytics skills

Education

Bachelor’s degree in business administration

MBA (preferred)

Job description

Business Development Representative - Remote

Job Category: Sales

Requisition Number: BUSIN001351

Posted: January 29, 2025

Employment Type: Full-Time

Locations

Showing 1 location: REMOTE

Description

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.

About Spoke Customs:

Spoke Customs, a division of Polyconcept North America (PCNA), specializes in print-on-demand (POD) solutions, providing businesses with high-quality, customized products for events, corporate gifting, and branding needs. Our POD services are tailored to meet the growing demand for on-demand personalization, helping companies create custom promotional items like drinkware, bags, and other hard goods. Based in Norcross, Georgia, Spoke Customs offers cutting-edge technology and fast turnaround times to meet the diverse needs of our clients.

At Spoke Customs, we focus on providing flexibility, efficiency, and high-quality customization in every product we produce. We partner with businesses across industries to help them expand their inventory and create unique products that align with their marketing and promotional goals.

What we offer you:

• Full healthcare and benefits including medical, vision, dental, short-term disability, and more!
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career:

• We invest heavily in modernization, operating more efficiently with cutting-edge digital technology.
• We value our employees' contributions in a collaborative and inclusive work environment.
• Our culture encourages listening, understanding, and a sense of empathy that makes PCNA stronger.
• As the industry leader for environmental responsibility, sustainability is key to every decision we make.

Our Values:

• Delight Customers: Treat our customers the way you’d like to be treated.
• Work Smart: Time is valuable. Focus on impactful tasks and innovate.
• Think Team: Work together to get the job done. Be inclusive and collaborative.
• Own It: Be accountable. Embrace challenges as opportunities.
• Say It Like It Is: Be candid, honest, and respectful.

The Position:

As a Business Development Representative (BDR) at Spoke Customs, you will be at the forefront of driving new business within the print-on-demand (POD) sector. Your role will focus on generating new commercial partnerships and identifying opportunities to expand the demand for our POD solutions. This includes defining and refining the most effective acquisition strategies and managing process rigor for prospect and lead scoring to maximize new account win rates with the highest priority targets. This is an exciting chance to contribute to the growth of Spoke Customs and PCNA by targeting organizations that can benefit from our customizable, on-demand product offerings.

Key Responsibilities:

• Manage prospects to win-rates and growth acceleration through a formal funnel and pipeline management process.
• Build an active and robust pipeline of promising strategic partnership opportunities.
• Develop relationships and build trust with key strategic partners.
• Collaborate with marketing to develop relevant plans and assets to accelerate sales cycles and achieve targets.
• Collaborate with internal merchandising and product development teams to ensure that our assortment and capabilities meet the demands and needs of the target market.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Lead executive team’s development of lead/demand generation strategies.

Skills and Knowledge:

• Commercial understanding and awareness of the POD business from either running your own business, having experience in the industry, or managing new customer acquisition.
• Strong strategic, acquisition process management, and leadership skills.
• Excellent organizational and performance analytics skills.

Minimum Qualifications:

• Bachelor’s degree in business administration, or a similar program of study, or equivalent work-related experience. MBA not required but preferred.
• Minimum 10 years’ experience in a similar role.
• Related business development experience in a high-growth environment.
• Relevant Print on Demand (POD) Experience.

Travel: up to 20% Overnight/North American travel

Together we inspire pride:

We want our team members to be proud of the essential work they do, our commitment to sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company, and in state-of-the-art technology to be at the forefront of innovation.

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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics, or any characteristic applicable under state, federal, and local laws.