Business Development Representative

Vastian; United States Virgin Islands; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid time off

Job summary

Vastian is seeking a Business Development Representative to focus on outreach, prospecting, and subscription renewal processing. The role emphasizes learning Vastian's processes, scoping client needs, and expanding new business opportunities.

Ideal candidates are self-motivated, goal-driven, and able to interact effectively with a team. The BDR will work closely with sales, manage lead progression, and contribute to achieving daily, weekly, and monthly activity targets while refining product

Qualifications

• Deep desire to compete and win with customers.
• Passionate about customer satisfaction and exceeding expectations.
• Previous healthcare/medical lab experience preferred.
• Desire to learn and succeed in tech sales.
• Ability to craft succinct emails and strong phone manners.
• Ability to learn product features and applications rapidly.
• Excellent organization and time management; CRM proficiency.

Responsibilities

• Prospect identification and outreach using CRM tools and media.
• Reach out to prospects via cold calls, emails, and social channels.
• Qualify leads and determine fit with Vastian offerings.
• Build relationships and schedule meetings or demos.
• Maintain detailed CRM records of interactions.
• Collaborate with sales to align on ICPs and target accounts.
• Provide notes to ensure smooth handoffs and progress updates.
• Track lead progress and follow up to address concerns.
• Monitor industry trends and market demand; provide feedback.
• Meet or exceed daily, weekly, monthly activity goals; report KPIs.
• Attend training and experiment with outreach methods for improvement.

Skills

Customer focus

Self-motivated

Goal-oriented

Team interaction

Organizational skills

CRM experience

Excellent written/email communication

Quick learner

Job description

About The Role

Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Its single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity backed, fast-growing SaaS business based in Lawrenceville, GA, outside Atlanta.

About The Role

Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Its single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity backed, fast-growing SaaS business based in Lawrenceville, GA, outside Atlanta.

Business Development Representative

The Business Development Representative (BDR) is an entry level inside sales representative that focuses on outreach, prospecting, and subscription renewal processing. The BDR will learn Vastian's processes to scope client needs, discover and expand new business opportunities and provide the sales team with follow-up tasks. A successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical, and can effectively interact with a team.

Benefits

• Medical, dental and vision insurance
• Short- and long-term disability coverage
• Life insurance and AD&D
• Supplemental life insurance
• 401(k) savings plan
• Paid time off

Responsibilities And Duties

Prospect Identification and Outreach

• Research and identify potential Vastian customers using CRM tools, professional resources and media, and other prospecting methods.
• Reach out to prospects through cold calls, emails, and business media to initiate conversations.
• Qualify leads based on predefined criteria and determine their fit with Vastian's offerings.

Lead Nurturing

• Build relationships with prospects to maintain interest and engagement over time.
• Schedule meetings or demos with qualified prospects.
• Maintain detailed records of all interactions in the CRM.

Collaboration with Sales Team

• Work closely with the sales team to align on Vastian ideal customer profiles and target accounts.
• Provide detailed notes and context on qualified leads to ensure smooth handoffs.
• Participate in sales team meetings to update on lead generation progress and share insights.

Pipeline Management

• Track and manage lead progress through the sales funnel.
• Follow up with prospects to address concerns or provide additional information as needed.

Market Research and Insights

• Monitor industry trends and competitors to identify new opportunities.
• Provide feedback to the Sales and Marketing teams on common objections, customer needs, and market demand.

Performance Metrics and Reporting

• Meet or exceed daily, weekly, and monthly activity and lead generation goals (e.g., call volume, emails sent, meetings booked).
• Report on lead conversion rates and other KPIs to leadership regularly.

Continuous Improvement

• Attend training sessions to improve product knowledge, sales techniques, and market expertise.
• Experiment with new outreach methods and tools to optimize lead generation efforts

Qualifications

• A deep desire to compete and win with customers
• Passionate about customer satisfaction and desire to exceed expectations
• Previous medical laboratory, healthcare industry or related experience preferred
• A commanding desire to learn and succeed in tech sales
• The ability to write succinct, crisp emails and a great phone manner
• Ability to gain deep product knowledge and continually learn new features, applications and more.
• Exceptional organization and time management skills
• Experience working with CRM software

Vastian is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.