Business Development Representative

Pflugerville ISD; Pflugerville (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

Servpro Team Jones is seeking a Business Development Executive to drive revenue by securing service agreements with commercial clients, insurance carriers, property managers, and facility owners. This role focuses on building lasting partnerships and priority response commitments.

You will manage the full sales lifecycle, educate clients on ERA/MSA benefits, and maintain CRM records to ensure accurate forecasting and account retention across the restoration services portfolio.

Qualifications

• Bachelor’s degree in marketing or business or equivalent experience preferred.
• A minimum of 5 years of direct sales experience.
• Strong process and results driven attitude.
• Experience in the cleaning, restoration, or insurance industry is preferred.

Responsibilities

• Negotiate and execute formal service agreements (ERAs/MSAs/Contingency Plans).
• Educate property owners and facility managers on proactive disaster planning benefits.
• Manage sales pipeline from prospecting to contract execution and account management.
• Use CRM daily; maintain detailed notes, track leads, and log activity.
• Submit detailed weekly activity reports with visits and progress toward revenue goals.
• Serve as primary account manager, coordinating with operations and estimating teams to ensure client satisfaction.

Skills

Direct sales experience

Process-oriented

Results-driven

Industry knowledge

Education

Bachelor’s degree in marketing or business

Tools

Salesforce

Dash CRM

Job description

Benefits:

• Health insurance


• 401(k)


• 401(k) matching


• Bonus based on performance


• Company car


• Competitive salary


• Dental insurance

Servpro Team Jones is hiring a Business Development Executive.

The role of a Business Development Executive (BDE) in the property restoration and disaster recovery industry is critical for driving revenue and establishing long-term partnerships. A successful BDE acts as the primary liaison between the restoration company and key stakeholders, including insurance carriers, property managers, adjusters, and commercial facility owners. The primary objective is to secure a steady stream of referral business and formal service agreements that guarantee priority response and revenue generation.

This document outlines the core responsibilities of a Restoration Business Development Executive, with a specific focus on the strategies and duties involved in getting service agreements signed by customers.

Key Responsibilities

Pivotal responsibility for a restoration BDE is the negotiation and execution of formal service agreements. These contracts solidify the relationship between the restoration firm and the client, ensuring that the firm is the first point of contact when a disaster strikes. BDEs handle several types of agreements, each requiring specific approaches.

Emergency Response Agreements (ERAs)

For commercial clients and property managers, BDEs focus on securing Emergency Response Agreements (ERAs), sometimes referred to as Master Service Agreements (MSAs) or Contingency Plans. An ERA is a pre-determined contract that establishes the restoration company as the priority responder for a commercial property in the event of a disaster

The BDE's responsibility is to educate property owners and facility managers on the value of proactive disaster planning. By signing an ERA, clients benefit from priority response times, pre-approved pricing structures, and minimized business disruption

Sales Pipeline and CRM Management

Effective business development requires meticulous tracking and organization. BDEs are responsible for managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management.

Utilizing Customer Relationship Management (CRM) software (such as Dash, Salesforce, or specialized restoration CRMs) is a daily requirement. BDEs must maintain accurate, detailed notes on client preferences, track the progress of leads, and log all networking activities.

• They are often required to submit detailed weekly activity reports outlining visits, meetings, and progress toward specific revenue goals

Account Management and Client Retention

The responsibilities of a BDE do not end once a service agreement is signed or a referral is received. Ongoing account management is crucial to ensure client satisfaction and secure repeat business.

BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams

Position Requirements

• Bachelor’s degree in marketing or business or equivalent experience preferred


• A minimum of 5 years of direct sales experience


• Strong process and results driven attitude


• Experience in the cleaning, restoration, or insurance industry is preferred

Skills/Physical Demands/Competencies

• Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.