Business Development Executive

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond; Lee's Summit (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Paid time off

Career progression

Professional development

Job summary

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond is hiring a Business Development Executive in Lee's Summit, Missouri. This role is crucial for driving revenue and establishing partnerships in the property restoration industry. The ideal candidate should have a bachelor's degree and over 5 years of direct sales experience, particularly in the cleaning or insurance sectors. Responsibilities include negotiation of service agreements and maintaining client relationships, ensuring satisfaction and repeat business. A competitive salary and comprehensive benefits package are offered.

Qualifications

• 5+ years of direct sales experience in the cleaning, restoration, or insurance industry.
• Strong process- and results-driven attitude.
• Understanding of property damage restoration processes and construction terminology.

Responsibilities

• Negotiate and execute formal service agreements with commercial clients.
• Educate property owners on proactive disaster planning.
• Manage sales pipeline using CRM software.
• Ensure client satisfaction and secure repeat business.

Skills

B2B Sales Expertise

Interpersonal Skills

Industry Knowledge

Strategic Planning

Education

Bachelor's degree in marketing or business or equivalent experience

Tools

CRM software (Dash, Salesforce, specialized restoration CRMs)

Job description

Servpro Team Jones is hiring a Business Development Executive

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

The role of a Business Development Executive (BDE) in the property restoration and disaster recovery industry is critical for driving revenue and establishing long‑term partnerships. A successful BDE acts as the primary liaison between the restoration company and key stakeholders, including insurance carriers, property managers, adjusters, and commercial facility owners. The primary objective is to secure a steady stream of referral business and formal service agreements that guarantee priority response and revenue generation.

Key Responsibilities

• Negotiate and execute formal service agreements, including Emergency Response Agreements (ERAs) for commercial clients and property managers.
• Educate property owners and facility managers on proactive disaster planning and the benefits of ERAs.
• Manage the entire sales pipeline from prospecting to contract execution and ongoing account management using CRM software.
• Maintain accurate client notes, log networking activities, and submit detailed weekly activity reports.
• Act as the primary account manager to ensure client satisfaction and secure repeat business.

Sales Pipeline and CRM Management

BDEs are responsible for maintaining the entire pipeline, from initial prospecting to contract execution and ongoing account management. They use CRM software such as Dash, Salesforce, or specialized restoration CRMs to track leads, log networking activities, and report progress toward revenue goals.

Account Management and Client Retention

The responsibilities of a BDE do not end once a service agreement is signed; ongoing account management is crucial to ensure client satisfaction and secure repeat business. BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams.

Summary of Core Competencies

• B2B Sales Expertise – Proven ability to navigate long sales cycles, negotiate contracts, and close deals with commercial entities and insurance carriers.
• Industry Knowledge – Understanding of property damage restoration processes, construction terminology, and estimating software.
• Strategic Planning – Capability to develop geographic routing plans, target high‑value verticals, and create actionable business development strategies.
• Interpersonal Skills – Exceptional communication, relationship‑building, and conflict‑resolution skills to inspire loyalty and trust among referral partners.

Position Requirements

• Bachelor’s degree in marketing or business or equivalent experience preferred.
• Minimum of 5 years of direct sales experience.
• Strong process- and results-driven attitude.
• Experience in the cleaning, restoration, or insurance industry is preferred.

Skills / Physical Demands / Competencies

Ability to successfully complete a background check subject to applicable law.