Business Development Representative

City Auto Murfreesboro; Murfreesboro (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with 4% company match

120 hours PTO after 90 days

Uniforms provided

Gym membership

Vehicle/services discounts

Team events

Job summary

City Auto Murfreesboro is hiring a Business Development Representative to be the first point of contact for prospective customers and to drive showroom traffic. This role emphasizes responsive communication, lead management, and a strong customer experience within a collaborative dealership team.

You will respond to inquiries, schedule appointments, and follow up with customers to build lasting relationships while coordinating with sales for a smooth handoff and achievement of goals.

Qualifications

• Strong phone and communication skills.
• Positive, customer-focused attitude.
• Ability to stay organized and manage a high volume of leads.
• Reliable, punctual, and dependable work ethic.
• Willingness to learn and grow with the team.
• Previous dealership, call center, or customer service experience is a plus, but not required.

Responsibilities

• Respond to internet leads, phone calls, and customer inquiries.
• Schedule and confirm showroom appointments.
• Follow up with prospective and previous customers.
• Build lasting relationships through consistent communication.
• Maintain accurate customer records in the CRM system.
• Collaborate with the sales team for a seamless transition from contact to showroom visit.
• Meet or exceed appointment and follow-up goals.

Skills

Phone skills

Communication

Customer focus

Organizational skills

Punctuality

Willingness to learn

CRM proficiency

Tools

CRM software

Job description

If you're looking for a rewarding full-time opportunity where your communication skills can directly impact a growing automotive organization, City Auto of Murfreesboro wants to meet you! We're searching for a motivated Business Development Representativeto help connect customers with our sales team and create exceptional experiences from the very first interaction.

This sales position earns a competitive pay of $15-$18 an hour plus bonus.

We also offer our amazing team excellent benefits and perks, such as:

• Health, dental, vision, and life insurance
• 401(k) with a generous 4% company match
• 120 hours of PTO after only 90 days
• Company-provided uniforms
• Gym membership
• Employee discounts on vehicles and services
• Team events, Spartan Races, summer cookouts, holiday celebrations, and employee appreciation activities

WHAT WILL YOU DO EVERY DAY AS A BUSINESS DEVELOPMENT REPRESENTATIVE?

As our Business Development Representative, you'll be the first point of contact for prospective customers, helping create a positive and welcoming experience from the very beginning. Throughout your day, you'll respond to internet leads, incoming phone calls, and customer inquiries, while scheduling and confirming showroom appointments that help drive dealership traffic. You'll follow up with prospective and previous customers, build lasting relationships through consistent communication, maintain accurate customer records within our CRM system, and collaborate closely with the sales team to ensure a seamless transition from initial contact to showroom visit. Your ability to stay organized, communicate effectively, and exceed appointment and follow-up goals will play a significant role in the continued success of our dealership.

WHEN WILL YOU WORK?

• Full-time position
• 40 hours per week
• 5-day work week
• Closed every Sunday

WHAT DO YOU NEED TO BE OUR BUSINESS DEVELOPMENT REPRESENTATIVE?

• Strong phone and communication skills
• Positive, customer-focused attitude
• Ability to stay organized and manage a high volume of leads
• Reliable, punctual, and dependable work ethic
• Willingness to learn and grow with the team

Previous dealership, call center, or customer service experience is a plus, but it is not required.

CITY AUTO MURFREESBORO: WHO ARE WE?

At City Auto Memphis, we've built more than a reputation since 1986. We've built a workplace where people genuinely enjoy coming to work. Our culture is rooted in integrity, respect, and teamwork, creating an environment where employees feel supported, valued, and empowered to do their best work. We prioritize a welcoming, people-first atmosphere that benefits both our team members and the customers they serve. Collaboration and positivity are core to how we operate, and every role plays an important part in our shared success. We show our appreciation through competitive pay, exceptional benefits, complimentary breakfast and lunch on Saturdays, and a true commitment to work-life balance by staying closed on Sundays. When you join City Auto, you're joining a team that invests in your happiness, growth, and long-term success.

READY TO START?

Join a growing dealership group that offers career advancement, performance incentives, and a culture built around employee success.