Automotive BDR — Build Customer Relationships

City Auto Murfreesboro; Murfreesboro (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with 4% company match

120 hours PTO after 90 days

Uniforms provided

Gym membership

Vehicle/services discounts

Team events

Job summary

City Auto Murfreesboro is hiring a Business Development Representative to be the first point of contact for prospective customers and to drive showroom traffic. This role emphasizes responsive communication, lead management, and a strong customer experience within a collaborative dealership team.

You will respond to inquiries, schedule appointments, and follow up with customers to build lasting relationships while coordinating with sales for a smooth handoff and achievement of goals.

Qualifications

• Strong phone and communication skills.
• Positive, customer-focused attitude.
• Ability to stay organized and manage a high volume of leads.
• Reliable, punctual, and dependable work ethic.
• Willingness to learn and grow with the team.
• Previous dealership, call center, or customer service experience is a plus, but not required.

Responsibilities

• Respond to internet leads, phone calls, and customer inquiries.
• Schedule and confirm showroom appointments.
• Follow up with prospective and previous customers.
• Build lasting relationships through consistent communication.
• Maintain accurate customer records in the CRM system.
• Collaborate with the sales team for a seamless transition from contact to showroom visit.
• Meet or exceed appointment and follow-up goals.

Skills

Phone skills

Communication

Customer focus

Organizational skills

Punctuality

Willingness to learn

CRM proficiency

Tools

CRM software

Job description

City Auto Murfreesboro is hiring a Business Development Representative to be the first point of contact for prospective customers and to drive showroom traffic. This role emphasizes responsive communication, lead management, and a strong customer experience within a collaborative dealership team.

You will respond to inquiries, schedule appointments, and follow up with customers to build lasting relationships while coordinating with sales for a smooth handoff and achievement of goals.