Business Development Representative

Nationwide Inbound Inc.; Freeport (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

FSA (Flexible Spending Account)

401(k) Plan

Paid Flexible Time Off (FTO)

Job summary

Nationwide Inbound Inc. is seeking a Business Development Representative in Freeport, IL. This phone-forward role focuses on proactive outbound prospecting, cold calling, and email outreach to build a qualified sales pipeline and schedule discovery appointments for the sales team.

The ideal candidate communicates effectively with business owners and decision-makers, is persistent without being pushy, and thrives on measurable results. On-site role with full-time hours and benefits.

Qualifications

• Experience in B2B sales or outbound prospecting is preferred.
• Comfortable making a high volume of outbound calls and initiating conversations with new prospects.
• Strong verbal and written communication skills.
• Self-motivated, coachable, and results-oriented.

Responsibilities

• Outbound prospecting and appointment setting to build a qualified sales pipeline.
• Maintain CRM entries with companies, contacts, activities and next steps.
• Collaborate with sales and marketing to improve messaging and targeting.
• Ensure timely follow-up and handoffs of opportunities to the sales team.

Skills

Verbal & written communication

Persistence

Organization

Self-motivation

Independent worker

Tools

CRM systems

Sales technology

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Competitive salary

Location:

Freeport, IL (On-Site)

Job Type:

Full-Time

Department:

Sales & Marketing

About Us

At Nationwide Inbound, we help businesses create better customer experiences by ensuring important customer conversations and opportunities don't get missed. We partner with businesses to provide professional inbound customer support, after-hours and overflow coverage, lead response, and customized communication solutions.

We're looking for a motivated Business Development Representative who enjoys starting conversations, discovering opportunities, and building relationships with prospective business clients.

Job Summary

The Business Development Representative (BDR) is responsible for building and maintaining a qualified sales pipeline through proactive outbound prospecting.

This is a phone-forward role that requires consistent cold calling, email outreach, prospect research, follow-up, and CRM management.

Your primary objective will be to identify prospective clients, initiate meaningful business conversations, uncover potential needs, and schedule qualified discovery appointments for the sales team.

This position is ideal for someone who is confident communicating with business owners and decision-makers, comfortable with outbound prospecting, persistent without being pushy, and motivated by measurable results.

Key Responsibilities

Outbound Prospecting & Appointment Setting

Conduct consistent outbound cold calling to targeted businesses and decision-makers.

• Use email and other approved outreach methods to engage prospective clients.
• Research prospective companies and identify appropriate decision-makers.
• Initiate conversations to understand how prospective clients currently manage customer calls, after-hours coverage, overflow, lead response, and other communication needs.
• Identify potential service gaps and determine whether a prospect meets established qualification criteria.
• Schedule qualified discovery appointments for the sales team.
• Conduct consistent follow-up with interested prospects who are not yet ready to schedule a meeting.
• Help confirm scheduled appointments and support a strong appointment show rate.

Pipeline & CRM Management

Build and maintain a consistent pipeline of qualified prospects.

• Accurately enter new companies, contacts, activities, call outcomes, notes, and follow-up information into the CRM.
• Maintain accurate pipeline stages and next-action dates.
• Ensure prospective opportunities receive timely and consistent follow-up.
• Maintain organized prospecting lists and contact information.

Sales Collaboration

Provide clear notes and relevant background information when handing qualified opportunities to the sales team.

• Communicate prospect feedback, common objections, and emerging needs to help improve sales messaging and targeting.
• Participate in regular coaching, call reviews, and sales meetings.
• Collaborate with sales and marketing to continuously improve prospecting strategies and outreach.

Performance Expectations

Success in this role will be measured through a combination of activity, quality, and results, including:

• Consistent daily outbound calling and prospecting activity.
• Meaningful conversations with qualified business decision-makers.
• Qualified discovery appointments booked and held.
• Appointment show rate and quality of opportunities generated.
• Consistent completion of prospect follow-up.
• Accurate and timely CRM documentation.
• Contribution to qualified sales pipeline.

The goal is not simply to make calls. The goal is to create qualified sales opportunities through effective conversations and consistent follow-up.

Qualifications

Previous experience in B2B sales, business development, appointment setting, telemarketing, or outbound prospecting preferred.

• Comfortable making a high volume of outbound calls and initiating conversations with new prospects.
• Strong verbal and written communication skills.
• Confident, professional phone presence.
• Persistent and resilient when encountering rejection or objections.
• Strong listening skills and natural curiosity about how businesses operate.
• Organized and able to manage multiple prospects and follow-up activities simultaneously.
• Comfortable working with CRM systems and sales technology.
• Self-motivated, coachable, and results-oriented.
• Ability to work independently while contributing to a collaborative sales environment.

What Success Looks Like

A successful BDR consistently creates new conversations with prospective clients, identifies legitimate business opportunities, maintains an organized pipeline, follows through on commitments, and puts qualified discovery meetings on the sales team's calendar.

We're looking for someone who understands that great business development isn't about delivering a scripted pitch- it's about asking the right questions, listening, identifying opportunities, and starting conversations that can develop into long-term client relationships.

• $40,000 - $60,000 Salary (Paid Hourly)
• Plus Sales Commissions & Incentives
• Health Insurance
• Paid Flexible Time Off (FTO)
• FSA (Flexible Spending Account)
• 401(k) Plan