Business Development Rep - Industrial

YES, LLC; North Dakota; Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

YES, LLC and Enetk, LLC seek a self-starter for a Business Development Representative role to lead business development and manage customer relationships. You will handle existing sales, assist in coordinating field personnel, and support recruiting and events.

This role blends sales, customer service, and operations to balance company and client needs. The position involves office-based work with frequent interactions across customers, partners, and internal teams.

Qualifikationen

• Ability to engage with customers and partners via multiple channels (phone, email, in-person).
• Strong verbal and written communication skills.

Aufgaben

• Provide outstanding customer service and act as a client-care officer with new and existing customers and partners.
• Develop sales plans and SOPs for use across the company.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues.
• Communicate sales orders, job creations, and customer needs.
• Act as internal project coordinator on customer jobs as assigned.
• Coordinate resolution of customer problems with management.
• Build and maintain strong customer and employee relationships.
• Assist foremen with sales promotions, customer surveys, inquiries, and visits.
• Assist operations with sales forecasts, plans, and leads; report updates to supervisor.
• Interact daily with customers and prospects; maintain detailed sales logs.

Kenntnisse

Sales skills

Customer relations

Communication

Time management

Organization

Tools

MS Word

Excel

Jobbeschreibung

YES, LLC and Enetk, LLC have an opening for a self-starter to take charge of and manage business development and customer relationships. The ideal candidate will be motivated, energetic, and comfortable communicating with multiple types of people via phone, email, and in-person. In addition to managing existing sales and customers, the Business Development Representative will assist in some aspects of managing, facilitating communication and balancing company versus customer needs with Field Personnel.

The Business Development Representative performs various administrative functions and customer service-related duties designed to maintain and enhance customer relations and will assist in representing the capabilities of the company throughthe selling, promotion, and management of services. This position will be engaged with field relationships within the company and customer. The position will have an office present reporting, planning and key a role in the development of the company’s course. The position would also provide assistance at college recruiting, trade shows, and customer-related events.

• Uphold Core Valuesof the Organization
• Coordinates with YES Personnel Efficiently
• Completes Weekly Projections
• Maintain Organization/Weekly Plan
• Meet, coordinate with,and Maintain CustomerRelations
• Stay Current with YES Application
• Attend/Conduct Company/Customer Meetingsand update MeetingInformation to Management
• Work with Othersto Accomplish the Mission of the Organization
• Accountability for your Words and Actions
• Organized with Emails,Phone Calls and Appointment/Meetings
• Time Management - Organize and Plan how Long you Spend on Specific Activities
• Produce Greater Productivity and Efficiency
• Maintain a BetterProfessional Reputation
• Reduce Job Stress
• Increase Opportunities
• Achieve important Life and Career Goals

Specific Responsibilities

The following list of job responsibilities is intended to give an overview of the positionand is not intended to be all-inclusive.

• Provide outstanding customerservice and act as “client-care officer” through directcontact with new and existing customers and partners.
• Develop sales plans and standardoperating procedures to be used throughout the company.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Communication of salesorders, job creations, customer issues, and any othercustomer-related need.
• Act as internal project coordinator on customer jobs, as assigned.
• Coordinate resolution of customer problemsand complaints with management.
• Build and maintainstrong customer and employee relationships.
• Assist Project Foremenwith, sales promotions, customer satisfaction surveys,sales calls, customer inquiries, and customer visits, as assigned.
• Assist operations with the creationand generation of sales forecasts, plans, and leads.Report updates and adjustments frequently to supervisor.
• Interact daily with customers and prospects. Maintaindetailed sales log information regarding interactions, key information, contacts, and possible solutions.
• Demonstrate a strongsense of accountability toward company, co-workers, and customers.

Qualifications

• Thinking on TheirFeet to Overcome, Adapt to Changeof Scope, Schedule, and Job Conditions
• Prioritizes According to Needs of Project and Customers
• Catches and CorrectsErrors in a Timely Manner
• Intermediate to advancedcomputer literacy, includingexperience in word processing, spreadsheets and accounting software.
• Ability to work well with others under deadline situations and respond to changes in priorities.
• Good written and verbal communication skills and strongorganizational skills.
• Ability to work independently, take initiative, set priorities, and see projectsthrough to completion.
• Employ problem-solving skills and analysis,and report problemsto the Operations manager and President, as necessary.
• Strong service orientation.
• Knowledge of the project structure in a client/consultant business environment.

The following qualifications are preferred for the ideal candidate:

• 3-5 years of business sales or marketingexperience or equivalent training.
• Valid driver’s licenseand acceptable drivingrecord.
• Be able to pass background screening process.