Business Development Rep

1st Choice Restoration; Kennewick (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Company car

Competitive salary

Health insurance

Vision insurance

Flexible work from home options

Job summary

1st Choice Restoration is seeking a Business Development Representative to drive revenue through developing strategic referral partnerships with insurance professionals, property managers, contractors, and commercial owners. The role emphasizes lead generation, relationship management, and collaboration with operations to ensure a positive client experience.

The candidate will manage a robust referral network, conduct in-person meetings, and represent the company at industry events.

Qualifications

• Outside sales, business development, account management, or relationship marketing experience.
• Experience in restoration, construction, insurance, property management, or related industries preferred.
• Proven ability to build and maintain professional relationships.

Responsibilities

• Identify and develop new referral sources.
• Establish relationships with insurance agents, property managers, contractors, and owners.
• Conduct face-to-face meetings, networking, and presentations to generate opportunities.
• Maintain a consistent pipeline of referral partners.
• Represent 1st Choice Restoration at industry events and functions.
• Maintain relationships with existing referral partners; periodic visits.

Skills

Self-motivated

Excellent communication

Organization & time mgmt

CRM & Microsoft Office

Independent yet collaborative

Driver's license

Tools

CRM software

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Company car
• Competitive salary
• Health insurance
• Vision insurance

Position Summary

The Business Development Representative is responsible for generating new business opportunities and developing strategic referral relationships that drive revenue for 1st Choice Restoration. This position focuses on building and maintaining relationships with insurance professionals, property managers, contractors, commercial property owners, and other referral sources that produce restoration and reconstruction projects.

Key Responsibilities

Business Development

• Identify and develop new referral sources.
• Establish relationships with insurance agents, insurance adjusters, property managers, plumbing contractors, HVAC contractors, real estate professionals, apartment managers, and commercial property owners.
• Conduct face-to-face meetings, networking activities, office visits, and presentations to generate new opportunities.
• Maintain a consistent pipeline of prospective referral partners.
• Represent 1st Choice Restoration at industry events, trade associations, and community functions.

Relationship Management

• Maintain ongoing relationships with existing referral partners.
• Conduct regular visits with top referral sources.
• Coordinate appreciation events, educational opportunities, and relationship‑building activities.
• Provide claim assistance and restoration education to referral partners.
• Serve as a trusted resource for clients and referral partners.

Lead Generation & Revenue Growth

• Generate opportunities for:
  • Water Mitigation
  • Fire & Smoke Restoration
  • Mold Remediation
  • Contents Cleaning and Pack-Out Services
  • Reconstruction and Repair Services
• Support company revenue growth through consistent lead generation and referral development.
• Monitor lead conversion and revenue performance.

Customer Service & Project Support

• Assist with customer onboarding following a loss.
• Support communication between customers, insurance adjusters, and operations teams.
• Help ensure a positive customer experience throughout the restoration process.
• Assist with issue resolution and facilitate timely follow-up by project teams.

CRM & Reporting

• Accurately document all activities in the company CRM system.
• Track referral sources, meetings, leads generated, follow‑up activities, and revenue generated.
• Maintain accurate records of business development efforts and opportunities.
• Provide activity and performance reports as requested.

Performance Expectations

Weekly Activity Goals

Face-to-Face Meetings | 15-25

Phone Outreach Calls | 40-60

Drop-In Visits | 10-20

Networking Events | 1-2

Lunch & Learn Presentations | 1-2

Quarterly Goals

• Develop 5-8 new referral partners.
• Maintain and strengthen key referral relationships.
• Participate in appreciation and educational events.

Qualifications

Preferred Experience

• Outside sales, business development, account management, or relationship marketing experience.
• Experience in restoration, construction, insurance, property management, or related industries preferred.
• Proven ability to build and maintain professional relationships.
• Strong presentation, communication, and networking skills.

Required Skills

• Self-motivated and goal-oriented.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency with CRM software and Microsoft Office.
• Ability to work independently while collaborating with operational teams.
• Valid driver's license and reliable transportation.

What Success Looks Like

Successful Business Development Representatives become trusted advisors to their referral partners, maintain strong community relationships, consistently generate qualified leads, and contribute significantly to company growth through restoration, reconstruction, and contents service opportunities. Top performers focus on relationship development, maintain a robust referral network, and proactively support both customers and referral partners throughout the restoration process.

Note: Compensation may include a combination of base salary, commissions, vehicle allowance, and performance bonuses based on revenue generated and KPI achievement.

Flexible work from home options available.