Business Development & Operations Representative

ServiceMaster Residential Co; Carol Stream, Northern (IL, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Dental insurance

Job summary

ServiceMaster Building Services in Spokane is seeking an energetic, self-motivated professional to grow our commercial cleaning business and support the day-to-day operations of the Spokane satellite office. This is a customer-facing, independent role that combines business development with local operations.

You'll build relationships with business owners, property managers, facility managers, and other decision-makers while also providing support and leadership to our current cleaning staff.

Qualifications

• Customer-facing, independent role with strong relationship-building abilities.
• Ability to develop new commercial cleaning business through outreach and networking.
• Comfortable meeting with decision-makers and presenting proposals.
• Detail-oriented with strong follow-through and organizational skills.

Responsibilities

• Develop new commercial cleaning business through in-person outreach and networking.
• Meet directly with business owners, property/facility managers, and decision-makers.
• Attend industry events to build relationships and generate opportunities.
• Prepare proposals, conduct site visits, and follow up with prospects.
• Support and coordinate with cleaning staff to meet service expectations.
• Manage schedules and activities while staying accountable for results.
• Communicate with the main office and attend team meetings.

Skills

Sales

Business development

Operations

Communication

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Dental insurance

We're looking for an energetic, detail-oriented, and self-motivated professional to help grow our commercial cleaning business and support the day-to-day success of our Spokane satellite office.

This is a customer-facing, independent role that combines business development with local operations. You'll build relationships with business owners, property managers, facility managers, and other decision-makers while also providing support and leadership to our current cleaning staff.

What You'll Do

• Develop new commercial cleaning business through in-person outreach, networking, referrals, and relationship building.
• Meet directly with business owners, property managers, facility managers, and decision-makers.
• Attend industry events, networking meetings, and community events to build relationships and generate opportunities.
• Represent our company professionally throughout the Spokane community.
• Conduct property walkthroughs, prepare proposals, and follow up with prospective customers.
• Help maintain strong relationships with existing customers and ensure their needs are being met.
• Support and work closely with our current cleaning staff, helping address day-to-day needs and ensuring service expectations are met.
• Conduct site visits and quality-control inspections.
• Help coordinate schedules, supplies, and operational needs as necessary.
• Manage your own schedule and business development activities while staying accountable for results.
• Communicate regularly with the main office and attend required team meetings.

What We're Looking For

• Energetic, outgoing, and professional
• Highly detail-oriented with strong follow-through
• Self-motivated and comfortable working independently
• Strong communication and relationship-building skills
• Comfortable interacting with both customers and cleaning staff
• Organized, dependable, and able to problem-solve in the field
• Willing to be hands-on and help wherever needed to support the Spokane team
• Valid driver's license and reliable transportation
• Sales, business development, operations, or commercial cleaning experience is a plus

What We Offer

• Competitive pay + performance incentives
• Independent role with ownership and responsibility
• Training and growth opportunities
• Supportive team environment
• Opportunity to help build and grow our Spokane market

ServiceMaster Building Services is aminority-owned business that has proudly served the Portland metropolitan area for more than 50 years, with expanded operations in Spokane, Washington, and in Arizona, including Phoenix and Tucson. We believe our approach to cleaning is an opportunity to deliver remarkable service—not simply a commodity. With consistent delivery as the foundation of our business, we focus on service, diversity, and training to provide the fundamental principles of cleaning with excellence.