Business Development & Operations Manager

Alpha Clinical; Winston-Salem (NC); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading clinical research organization is seeking a Business Development & Operations Manager to enhance client engagement and drive business growth in the U.S. biotech and pharma market. The ideal candidate will possess over 5 years of relevant experience, a strong understanding of CRO services, and excellent communication skills. This full-time, remote role involves managing client relationships, tracking opportunities, and collaborating on proposals. Join the team and contribute to innovative research solutions in a dynamic environment.

Qualifications

• 5+ years of experience in business development, preferably in CRO or pharma.
• Hands-on experience in client targeting and CRO operations.
• Solid understanding of CRO service models and client engagement.

Responsibilities

• Identify and target potential clients for CRO services.
• Develop strong client relationships through regular engagement.
• Collaborate to prepare proposals and contracts.
• Manage opportunity tracking and pipeline management.
• Support strategic planning and contribute to growth.

Skills

Client engagement

Business development

Communication

Negotiation

Relationship-building

Education

Bachelor’s or Master’s degree in Life Sciences or Business Administration

Job description

Overview

Alpha Clinical is seeking an experienced Business Development & Operations Manager to lead client engagement and business development efforts across the U.S. biotech and pharma market. This role combines strategic business development with operational oversight to ensure seamless delivery of Alpha Clinical’s CRO services.

The ideal candidate will have hands‑on experience working with a CRO or direct competitors, strong exposure to biotech and pharma clients, and a solid understanding of CRO service models, proposals, and client engagement.

Key Responsibilities

• Identify and target potential biotech and pharma clients for CRO services
• Develop and maintain strong client relationships through regular engagement
• Collaborate with internal teams to prepare proposals, contracts, and tailored service offerings
• Manage business development operations, including opportunity tracking and pipeline management
• Support strategic planning initiatives and contribute to growth of Alpha Clinical’s service offerings
• Provide insights and recommendations to senior management based on market trends and client feedback

Qualifications & Profile

• Bachelor’s or Master’s degree in Life Sciences, Business Administration, or related field
• Proven experience with a CRO or direct competitors
• Strong exposure to biotech and pharma clients
• Hands‑on experience in business development, client targeting, and CRO operations
• Solid understanding of CRO service models, proposals, and client engagement
• Excellent communication, negotiation, and relationship‑building skills
• Ability to work independently in a remote environment while coordinating with U.S.-based clients
• Advanced understanding of clinical research and CRO operations is a plus

Job Details

Job Nature: Full‑time, Remote

Experience Requirements: 5+ years

Job Location: Boston, New York, North Carolina

Job Level: Manager