Business Development Manager - Strategic Cuisine (Mandarin)

LemClosers; Northern (KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Toast is seeking a Business Development Manager for Strategic Cuisine (Mandarin) to lead a multilingual team in a fully remote US role. You will hire, coach, and scale a group of BDRs focused on Mandarin-speaking markets to build a healthy pipeline for Strategic Cuisines.

Reporting to the Senior Manager, you will design discovery processes, establish operating rhythms, and partner with Account Executives to ensure smooth handoffs and strong forecast accuracy across markets.

Qualifications

• Experience leading a BDR team in a SaaS environment.
• Strong Mandarin language proficiency and cross-cultural communication.
• Proven ability to build scalable sales processes.

Responsibilities

• Directly manage 6–10 Business Development Representatives and own the productivity of these reps and their pipelines.
• Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team.
• Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team.
• Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy.
• Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts.
• Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets.

Job description

# Business Development Manager - Strategic Cuisine (Mandarin)Toast USARemote[\"Full-Time\"]SaaSBase + CommissionSee your match scorePosted TodayJob Type[\"Full-Time\"]Work TypeRemoteVerticalSaaSSourcejobicy## About this role\\*Bilingual Mandarin-speaking position. This is a remote opportunity. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.As a Strategic Cuisines Business Development Manager, you will hire, build, and coach a multilingual team of Business Development Representatives who are transforming the way restaurants operate. You will report into the Senior Manager, Strategic Cuisines. This is a top-of-funnel leadership role — your team creates the qualified pipeline that Strategic Cuisines Account Executives close.Mandarin is the team’s primary market and the language we’re asking you to speak, but your reps also work in Korean and Thai, with Vietnamese and additional languages ahead.You’ll work closely with your team on how to understand restaurants’ unique needs and position Toast’s platform accordingly, and you’ll partner with the Senior Manager on helping Toast size and scope the opportunity as we accelerate our go-to-market motion in these markets. A day in the life (Responsibilities)Directly manage [6-10] Business Development Representatives and own the productivity of these reps and their pipelines Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team, including those selling in languages you don’t speak Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets Find opportuni