Business Development Manager - Equipment & Instrumentation Services (NA)

- United States - VWR International; United States; Vor Ort; USD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

401(k) plan

Tuition assistance

Employee stock purchase plan discount

Zusammenfassung

VWR International is seeking a Business Development Manager for Equipment Services North America. You will drive growth, create new service offerings, refine processes, and manage a multi-million-dollar territory.

You will collaborate with Avantor/VWR Services Managers, leadership, operations, and field sales to meet service needs. Travel ~40% to customer sites and facilities; develop partnerships and expand value-added services.

Qualifikationen

• Bachelor's degree in business or science field.
• 5+ years of progressive experience in engineering, pharmaceutical, equipment management, or related field.
• 2+ years of supervisory or management experience with direct reports.
• Successful sales experience preferred.
• Understanding of IQ/OQ/PQ and GMP compliance.
• LEAN Certification is a plus.
• Experience in corporate-wide project management.
• Experience establishing high-level customer relationships.
• Ability to sell at the C-suite level and strong presentation skills.

Aufgaben

• Sell Equipment and Instrumentation Services to clients.
• Seeks out business opportunities with Avantor Services Onsite Management and Field Sales Teams.
• Develops programs and executes corporate strategies to motivate the sales force and stimulate sales of equipment services.
• Develops relationships in the US with strategic service partners and develops service agreements.
• Supports RFI/RFP/RFQ responses for equipment services in North America.
• Develops and maintains successful customer and supplier relations.
• Develops and delivers presentations to customers and internal teams.
• Identifies new service opportunities.

Kenntnisse

PMP Certification

Sales Leadership

Strategic Planning

Customer Relationships

Ausbildung

BA/BS degree

Jobbeschreibung

The Opportunity

In this role, you will be reporting to the Vice President of Customer Development. A Business Development Manager, Equipment Services North America, is responsible for driving the growth and development of Equipment and Instrumentation Services across North America. This role oversees the equipment services portfolio for VWR, including creating new service offerings, refining business processes, and ensuring effective territory management. Responsible for achieving sales, profit, and expense objectives within a multi-million-dollar territory, the Business Development Manager develops and executes strategies to expand value-added services within existing accounts while supporting initiatives to acquire new customers. The role works closely with key stakeholders within customer organizations, as well as Avantor/VWR Services Managers, Leadership, Operations, and Field Sales teams to understand current and future service needs. In addition, the Business Development Manager collaborates with global Equipment Services teams and external strategic partners to identify, develop, and implement new service opportunities, strengthen customer relationships, and drive continued growth of the Equipment and Instrumentation Services business. Responsible for executing strategies set by VWR leadership

As a result, 40% of travel is required to Customer locations and various VWR facilities.

Benefits

• Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays, etc.
• Financial Well-Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for

• Education: Bachelor of Arts or Bachelor of Science in business, or a science-related field is required
• Experience: 5+ years of progressive experience within engineering, pharmaceutical, equipment management, or a related field required
• 2+ years of supervisory or management experience, including oversight of direct reports and team performance, also required
• Successful sales experience preferred
• Understanding of industry regulations for IQ/OQ/PQ as well as GMP compliance
• LEAN Certification and experience implementing such methodologies is a plus
• Prior experience in project management of a corporate-wide initiative preferred
• Experience in establishing high-level customer relationships
• Ability to sell at the C-suite level and have strong presentation skills

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

• Comprehensive experience with Project Management, such as PMP certification
• Strong negotiation, communication (written and verbal), and presentation skills; Proven ability to interface successfully within all levels of an organization
• Ability to self-manage, self-motivate, and display forward-thinking; must be able to multitask
• Good coaching, problem-solving, troubleshooting, and conflict resolution skills
• Working knowledge and understanding of finance tools
• Proficient in Microsoft applications for business
• Ability to positively influence others; ability to react to customer paradigm shifts

How you will thrive and create an impact

Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Demonstrate a clear understanding of the definition of Equipment and Instrumentation Services.
• Selling Equipment and Instrumentation Services to clients
• Seeks out business opportunities with Avantor Services Onsite Management and Field Sales Teams
• Develops programs and executes corporate strategies to motivate the sales force and stimulate sales of equipment services to new and existing customers with a focus on capturing margin.
• Develops relationships in the US with selected strategic service partners (external companies) and develops service agreements with key service providers
• Supports RFI/RFP/RFQ responses for equipment services aspects in North America territory; hereby closely coordinates with all involved VWR internal teams as well as external partners
• Develops and maintains successful customer and supplier relations.
• Develops and delivers internal and external presentations to customers, internal sales support teams, VWR Services partners, external service providers, and related departments that demonstrate actions to achieve goals, solve problems, or meet real customer business needs.
• Identifies new service opportunities