Business Development Manager - East

Hurtigruten; United States; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Staff rates on ships

Remote role with autonomy

Professional benefits package

Job summary

Hurtigruten in the United States is seeking a driven Business Development Manager - East to lead sales across the Eastern region, building strong partnerships with travel trade and accounts while advancing the brand’s expedition travel stories.

You will own territory plans, drive revenue growth, deliver trainings, participate in events, and collaborate with Sales Ops, Marketing, and Customer Service. This remote role offers autonomy and a path to shape North American growth.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years of sales and customer service experience.
• Strong account management and business development experience.
• Exceptional presentation, communication, and relationship-building skills.
• Proficiency with Microsoft Office, including PowerPoint; CRM experience with Salesforce.

Responsibilities

• Develop and execute strategic territory plans to achieve and exceed sales targets.
• Build, manage, and grow relationships with key travel trade partners and accounts.
• Create and implement annual sales and marketing plans with strategic partners.
• Identify and develop new business opportunities to drive revenue growth.
• Deliver engaging training sessions, presentations, webinars, and product updates.
• Organize and participate in industry events, trade shows, and consumer presentations.
• Monitor market trends and competitor activity; provide insights to the team.
• Maintain pipeline management, forecasting, and account activity in Salesforce.
• Collaborate with Sales Ops, Customer Service, Marketing, and Group Sales teams.
• Manage travel expenses and marketing investments to ensure ROI.

Skills

Sales experience

Account management

Presentation

Communication

Relationship-building

PowerPoint

Salesforce

Travel ready

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Join Hurtigruten and Help Shape the Future of Expedition Travel

At Hurtigruten, we've been exploring some of the world's most spectacular destinations for over 130 years. As a global leader in expedition and adventure travel, we're passionate about creating unforgettable experiences while inspiring curiosity and connection.

We're looking for a driven and relationship-focused Business Development Manager - East to join our Americas Sales team. If you thrive on building strong partnerships, driving commercial growth, and representing an iconic travel brand, we'd love to hear from you.

Location

Eastern or Central Time Zone, United States (Remote)

What You'll Do

As Business Development Manager, you will own and develop a designated territory across the Eastern region of the United States, maximizing sales opportunities through existing partners while identifying and cultivating new business opportunities.

Key responsibilities include

• Develop and execute strategic territory plans to achieve and exceed sales targets
• Build, manage, and grow relationships with key travel trade partners and accounts
• Create and implement annual sales and marketing plans with strategic partners
• Identify and develop new business opportunities to drive revenue growth
• Deliver engaging training sessions, presentations, webinars, and product updates to travel advisors and consumers
• Organize and participate in industry events, trade shows, and consumer presentations
• Monitor market trends and competitor activity and provide insights to the wider team
• Maintain accurate pipeline management, forecasting, and account activity within Salesforce
• Collaborate closely with Sales Operations, Customer Service, Marketing, and Group Sales teams
• Manage travel expenses and marketing investments to ensure strong return on investment

Required Qualifications

• Bachelor's degree or equivalent professional experience
• Minimum 5 years of sales and customer service experience
• Strong account management and business development experience
• Exceptional presentation, communication, and relationship-building skills
• Proficiency with Microsoft Office, including PowerPoint
• Experience using CRM systems, preferably Salesforce
• Ability to travel throughout the territory as required

Preferred Qualifications

• Experience within the travel, cruise, hospitality, or tourism industry
• Experience developing strategic sales plans and managing key accounts
• Strong understanding of partner marketing and co-op programs

You are

• A self-starter who takes ownership and delivers results
• Strategic, commercial, and customer-focused
• A confident and engaging presenter
• Skilled at building long-term partnerships
• Collaborative and team-oriented
• Passionate about travel and creating memorable customer experiences

Why Join Hurtigruten?

• Be part of a globally recognized and pioneering travel brand
• Work with a passionate and collaborative team
• Make a direct impact on business growth and partner success
• Enjoy a remote role with flexibility and autonomy
• Help bring extraordinary travel experiences to more travelers across North America

What We Offer

• A dynamic and inclusive work environment where your ideas are valued
• Staff rates on our ships for you and your family
• A competitive benefits package, which includes paid medical, dental, vision insurance, and retirement benefits
• 2 weeks paid vacation, 9 days paid personal sick-leave
• Salary: USD $75,000 - $90,000 per year (exempt)

Candidate must have the legal right to work in the United States and must reside within the Eastern or Central Time Zone of the United States.