Business Development Manager - Air & Ocean

Rhenus Logistics; Des Plaines (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Rhenus Logistics in Des Plaines, IL is seeking a dynamic sales professional to expand our 3PL and international freight forwarding footprint. You will cultivate relationships at multiple levels within prospects and articulate value across the supply chain.

The role demands strong negotiation, a solid understanding of Incoterms, and the ability to manage a pipeline to meet revenue targets. Travel within 300 miles is expected and proficiency with Microsoft Office and Dynamics 365 CRM is a plus.

Qualifications

• 3+ years in 3PL or international freight forwarding.
• Fluent English; bilingual a plus.
• Experience with freight forwarding services incl. ocean/air (export & import).
• Strong negotiation, presentation, and interpersonal skills.
• Willingness to travel within 300 miles of territory.
• Proficient with Microsoft Office; Dynamics 365 CRM is a plus.
• Entrepreneurial mindset and ability to work cross-functionally.

Responsibilities

• Establishes multiple contacts and builds relationships at multiple levels within prospects to create advocates.
• Understands customers' business and applies knowledge to identify where Rhenus adds value in the supply chain.
• Executes sales activities and maintains a pipeline to meet revenue goals.
• Proposes transportation solutions based on market conditions and competitive landscape.
• Schedules and conducts face-to-face meetings; manages proposals and bids.
• Works with Product teams, other sales channels and Station Management to retain customers.
• Aims to increase gross profit and market share through new business development.
• Uses CRM to identify, call, and track prospects and opportunities.
• Develops strategies to meet and exceed targets.

Skills

Entrepreneurial mindset

3+ years in 3PL/freight forwarding

Sales negotiation

Freight forwarding knowledge

Incoterms knowledge

Willingness to travel

Independent decision making

MS Office

Dynamics 365 CRM

Presentation skills

Communication skills

Relationship building

Conflict management

Fluent English

Tools

Microsoft Dynamics 365 CRM

MS Office Suite

Job description

What You Can Expect:

• Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer’s organization to strengthen relationships.
• Understands and stays informed of the customers’ business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer’s supply chain.
• Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
• Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
• Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
• Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
• Build rapport and trust with customers by being informed about customer’s business and the market.
• Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
• Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
• Execute strategic sales in line with company growth plan.
• Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
• Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
• Recommend solutions based on customer needs by using industry knowledge.
• Managing opportunities and risks securing the interests of Rhenus.

What You Bring:

• Ability to think out of the box (Entrepreneur).
• Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.
• Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
• Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
• Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
• Able to achieve results by setting high standards and committing to clear objectives.
• Located within 300 miles proximity of the sales territory and willingness to travel.
• Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
• Proficient in Microsoft Office Suite.
• Experience with Microsoft Dynamics 365 CRM considered a strong asset.
• Demonstrated negotiation and sales strategies experience.
• Strong presentation, communication, and interpersonal skills.
• Values a diverse and inclusive work environment.
• Strong ability to establish and manage relationships with varying levels of stakeholders.
• Demonstrate competence in conflict management, decision making and strategic planning.
• Fluency in written & spoken English; bilingual capability considered a plus.