Business Development Manager - Air & Ocean

Rhenus SE & Co. KG; Des Plaines (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

Rhenus SE & Co. KG is looking for a driven sales professional to establish and strengthen customer relationships. This role focuses on understanding the customer's business and market conditions to identify sales opportunities and effectively execute sales strategies. You'll work to win, retain, and develop customers while increasing gross profit and market share in line with company goals.

The ideal candidate will collaborate with various teams to ensure customer retention and satisfaction, using CRM tools to manage prospects.

Responsibilities

• Establish contacts and build relationships at various levels within organizations.
• Understand customers' business and market conditions to identify opportunities.
• Effectively execute sales activities to generate revenue.
• Win, retain, and develop customers through proactive sales appointments.
• Support customer retention through collaboration with internal teams.
• Increase gross profit and market share through strategic sales.

Job description

• Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
• Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
• Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
• Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
• Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
• Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
• Build rapport and trust with customers by being informed about customer's business and the market.
• Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
• Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
• Execute strategic sales in line with company growth plan.
• Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
• Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
• Recommend solutions based on customer needs by using industry knowledge.
• Managing opportunities and risks securing the interests of Rhenus.