Business Development Manager

Mercury Hampton Ltd; California; Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Annual incentive plan

Medical/dental/vision coverage

401(k) with match

Job summary

Mercury Hampton Ltd. is seeking a Business Development Manager to expand market presence across food service, hospitality, and grocery channels. You will work closely with the VP of Sales to shape go-to-market strategy, open new accounts, and drive growth through distributor networks. This role rewards performance with an annual incentive plan and a comprehensive benefits package.

Qualifications

• Five+ years of experience in food service, hospitality, or grocery/retail markets with ability to engage senior decision-makers.
• Strong negotiation and planning capabilities.
• Clear, concise communication and team-oriented, entrepreneurial mindset.

Responsibilities

• Develop expansion and penetration plans for food service, hospitality, and retail markets. Source new accounts.
• Build and manage a database of prospective customers from multiple channels.
• Analyze market and competitors to grow the customer base and shape go-to-market plans.
• Create and manage sales KPIs and review them with the VP of Sales monthly.
• Maintain product knowledge and knowledge of the broader solutions portfolio.
• Develop and deliver training tools for internal teams, local sellers, and end users.

Skills

Negotiation

Planning

Communication

CRM experience

MS Office

Education

Bachelor's degree in business

Tools

CRM

MS Office

Job description

Business Development Manager – Food Service & Hospitality

Category: Sales

Package: Base salary of $115,000–$140,000 + annual incentive plan OTE 35% Bonus paid quaterly

Location: National Role (50% Travel Expectation)

Industry: Food Service, Hospitality, Restaurants & Grocery/Retail markets

Reports to: CEO

The Opportunity

Our client, a leading provider of industrial safety solutions, is seeking a Business Development Manager to drive growth across the restaurant/food service, hospitality, and grocery/retail markets. Reporting directly to the VP of Sales, this is a high-visibility role where you'll shape go-to-market strategy, build relationships with major brands and distributors, and open new accounts across the food service industry.

As part of a sales team recognised for its customer-centric approach, you'll play a pivotal role in expanding market presence — with genuine scope to grow your career as you deliver results.

What You'll Do

• Coordinate and develop action plans for expansion and deeper penetration across food service, hospitality, and grocery/retail markets, actively sourcing new accounts
• Build and manage a database of prospective customers using market knowledge, trade shows, website inquiries, direct mail responses, and other sources
• Conduct market and competitor analysis to expand the customer base, working closely with Sales and Marketing on opportunities to increase market share and shape go-to-market plans
• Create and manage sales KPIs, presenting and discussing these in monthly reviews with the VP of Sales
• Maintain continuous education on product knowledge, the wider solutions portfolio, rules and regulations, and system capabilities
• Develop and deliver training tools and sessions for internal teammates, local sellers, and targeted end users

What You'll Bring

Essential

• A degree in a business-related field, or an equivalent combination of education and experience
• At least five years' relevant experience, with strong working knowledge of the food service, hospitality, and grocery/retail markets and a proven ability to engage decision-makers at a senior level
• Negotiation and planning experience
• Problem identification and resolution skills
• Clear, concise communication
• A team-oriented mindset with an entrepreneurial approach
• Microsoft Office Suite and CRM experience

Desirable

• Initiative and urgency — proactively driving deals through the pipeline and prioritising high-value activities that close revenue
• Adaptability and customer focus
• Dependability, with the ability to work within organisational protocol and standard operating procedures
• Curiosity — constantly seeking creative solutions for large customers on a regional or national scale
• Strong problem solving — correctly defining complex problems and developing viable work processes as solutions
• Experience working with distributor networks and foodservice channels

Compensation & Benefits

• Advertised base salary of $115,000–$140,000, with the final offer dependent on location, relevant experience, and performance
• Eligibility for an annual incentive plan, linked to company and business-unit targets
• Comprehensive medical, dental, and vision coverage
• 401(k) plan with company match
• Company-paid short- and long-term disability insurance
• Generous paid time off and personal days
• Robust employee wellness program
• Flexible hours and alternative work arrangements, varying by role and business needs