Business Development Manager

Mercury-Hampton-Ltd; California; On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Annual incentive plan

Medical, dental, and vision coverage

401(k) plan with company match

Short- and long-term disability

Generous paid time off and personal/s,

Wellness program

Flexible hours

Job summary

Mercury-Hampton-Ltd is seeking a Business Development Manager to drive growth across restaurant/food service, hospitality, and grocery/retail markets. This national role involves shaping go-to-market strategy, building relationships with major brands and distributors, and opening new accounts across the food service industry.

Reporting to the CEO, you will lead expansion initiatives, manage KPIs, and collaborate with Sales and Marketing to increase market share while delivering results.

Qualifications

• A degree in a business-related field.
• At least five years' relevant experience in food service, hospitality, and grocery/retail markets.
• Negotiation and planning experience.
• Problem identification and resolution skills.
• Clear, concise communication.
• Team-oriented mindset with an entrepreneurial approach.
• Experience with MS Office Suite and CRM systems.

Responsibilities

• Coordinate and develop action plans for expansion and deeper penetration across food service, hospitality, and grocery/retail markets, actively sourcing new accounts.
• Build and manage a database of prospective customers using market knowledge, trade shows, website inquiries, direct mail responses, and other sources.
• Conduct market and competitor analysis to expand the customer base, working closely with Sales and Marketing on opportunities to increase market share and shape go-to-market plans.
• Create and manage sales KPIs, presenting and discussing these in monthly reviews with the VP of Sales.
• Maintain continuous education on product knowledge, the wider solutions portfolio, rules and regulations, and system capabilities.
• Develop and deliver training tools and sessions for internal teammates, local sellers, and targeted end users.

Skills

Negotiation

Planning

Communication

CRM

MS Office

Business development

Education

Business degree

Tools

CRM software

Microsoft Office suite

Job description

Business Development Manager - Food Service & Hospitality

Category: Sales

Package: Base salary of $115,000-$140,000 + annual incentive plan OTE 35% Bonus paid quaterly

Location: National Role (50% Travel Expectation)

Industry: Food Service, Hospitality, Restaurants & Grocery/Retail markets

Reports to: CEO

The Opportunity

Our client, a leading provider of industrial safety solutions, is seeking a Business Development Manager to drive growth across the restaurant/food service, hospitality, and grocery/retail markets. Reporting directly to the VP of Sales, this is a high-visibility role where you'll shape go-to-market strategy, build relationships with major brands and distributors, and open new accounts across the food service industry.

As part of a sales team recognised for its customer-centric approach, you'll play a pivotal role in expanding market presence — with genuine scope to grow your career as you deliver results.

What You'll Do

• Coordinate and develop action plans for expansion and deeper penetration across food service, hospitality, and grocery/retail markets, actively sourcing new accounts
• Build and manage a database of prospective customers using market knowledge, trade shows, website inquiries, direct mail responses, and other sources
• Conduct market and competitor analysis to expand the customer base, working closely with Sales and Marketing on opportunities to increase market share and shape go-to-market plans
• Create and manage sales KPIs, presenting and discussing these in monthly reviews with the VP of Sales
• Maintain continuous education on product knowledge, the wider solutions portfolio, rules and regulations, and system capabilities
• Develop and deliver training tools and sessions for internal teammates, local sellers, and targeted end users

What You'll Bring

Essential:

• A degree in a business-related field, or an equivalent combination of education and experience
• At least five years' relevant experience, with strong working knowledge of the food service, hospitality, and grocery/retail markets and a proven ability to engage decision-makers at a senior level
• Negotiation and planning experience
• Problem identification and resolution skills
• Clear, concise communication
• A team-oriented mindset with an entrepreneurial approach
• Microsoft Office Suite and CRM experience

Desirable:

• Initiative and urgency — proactively driving deals through the pipeline and prioritising high-value activities that close revenue
• Adaptability and customer focus
• Dependability, with the ability to work within organisational protocol and standard operating procedures
• Curiosity — constantly seeking creative solutions for large customers on a regional or national scale
• Strong problem solving — correctly defining complex problems and developing viable work processes as solutions
• Experience working with distributor networks and foodservice channels

Compensation & Benefits

• Advertised base salary of $115,000-$140,000, with the final offer dependent on location, relevant experience, and performance
• Eligibility for an annual incentive plan, linked to company and business-unit targets
• Comprehensive medical, dental, and vision coverage
• 401(k) plan with company match
• Company-paid short- and long-term disability insurance
• Generous paid time off and personal days
• Robust employee wellness program
• Flexible hours and alternative work arrangements, varying by role and business needs