Business Development Executive – Casting

Jobtailor; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in New York City seeks a proactive Business Development & Account Management professional to grow client engagement on Backstage, Mandy, and StarNow. You will identify new leads, tailor consultative pitches, and manage the pipeline to convert prospects into long-term platform users.

You will produce annual roadmaps, analyze performance, onboard new clients, and collaborate with product and marketing to drive growth across markets and verticals.

Qualifications

• Experience working with casting directors, producers, directors, creative directors, talent agents, or marketing/advertising agencies.
• Track record in Account Management, Business Development, or Client Success.
• High-velocity B2B SaaS or marketplace experience preferred.
• Strong customer empathy and problem solving for client pain points.
• Experience with customer support and segmentation.
• Ability to translate technical language for non-technical audiences.

Responsibilities

• Grow the number of clients posting and engaging with jobs and casting calls on Backstage, Mandy, and StarNow.
• Identify and reach out to new leads and craft consultative pitches tailored to employer type and market needs.
• Manage the business development pipeline and convert leads promptly.
• Produce annual roadmaps with targets and outreach strategies to drive posting and platform growth.
• Develop strategies to convert new clients into long-term users and advocates.
• Research casting landscape by regions and verticals.

Skills

Business Development

Account Management

B2B SaaS Experience

Customer Retention Strategies

Analytical Skills

Data Analysis

Project Management

Lead Generation

Market Research

Strategic Planning

Customer Support

Consultative Selling

Tools

CRM Software

Data Reporting Tools

Presentation Software

Online Casting Technology

Hiring Technology

Job description

• Grow the number of clients posting and engaging with jobs and casting calls on Backstage, Mandy, and StarNow
• Identify and reach out to new leads and create consultative pitches tailored to employer type and market needs
• Manage the business development pipeline and convert leads in a timely manner
• Produce annual roadmaps with targets and outreach strategies to drive job posting and platform growth
• Develop and implement strategies to convert new clients into long-term users and advocates
• Research and analyze the casting landscape and assigned regions and verticals
• Onboard new clients and guide them on platform best practices
• Provide reports and insights for employers, markets, and verticals
• Organize and lead meetings, presentations, and product demos
• Attend networking events and meet employers in person and remotely
• Analyze performance measurements, reporting, and strategic roadmaps to ensure measurable ROI
• Develop customer-retention strategies
• Analyze strategic partnerships with unions, associations, organizations, influencers, and commercial entities
• Build lead-generation lists and relationships with schools and educational facilities; provide demos and talent recruitment advice
• Represent the business at conferences, expos, networking events, and industry events
• Collaborate with account management, content curation, product, and marketing teams
• Report to Backstage's Business Development Manager

Requirements

• Professional experience working with casting directors, producers, directors, creative directors, talent agents, and/or marketing or advertising agencies required
• Demonstrated experience in Account Management, Business Development, or Client Success
• High-velocity B2B SaaS technology or marketplace experience strongly preferred
• Deep customer empathy and ability to solve customer pain points
• Experience with customer support and segmentation
• Ability to strategize effective communication and positioning for unique customer segments
• Technical acuity and ability to understand, utilize, and explain online casting and hiring technology
• Ability to translate technical language to a non-technical audience
• Strong analytical skills, including assembling and interpreting data, creating executive summaries, and delivering actionable insights
• Advanced written and verbal communication skills adaptable to different personalities and seniority levels
• Excellent project management skills
• Ability to work autonomously, maintain detailed records, and respond attentively to client communication
• Proven ability to solve a wide variety of unstructured challenges
• Must be based in New York City for this role

Core Competencies

Demonstrates expertise in Business Development and Account Management within the B2B SaaS landscape, with a strong focus on client engagement, customer retention strategies, and data-driven decision-making. Proficient in utilizing online casting and hiring technology to enhance client experiences and drive platform growth.

Highest-signal resume keywords

• Business Development
• Account Management
• B2B SaaS Experience
• Customer Retention Strategies
• Analytical Skills

ATS Optimization Keywords

Hard Skills

• Client Engagement
• Data Analysis
• Project Management
• Technical Acuity
• Consultative Selling
• Lead Generation
• Performance Measurement
• Market Research
• Strategic Planning
• Customer Support

Soft Skills

• Communication Skills
• Problem Solving
• Customer Empathy
• Autonomy
• Adaptability

Industry Keywords

• Casting Directors
• Producers
• Talent Agents
• Marketing Agencies
• Networking Events
• Client Success
• Consultative Pitches
• Strategic Partnerships
• Educational Facilities
• Creative Directors

Tools & Technologies

• Online Casting Technology
• Hiring Technology
• CRM Software
• Data Reporting Tools
• Presentation Software