Business Development Consultant - Sign On Bonus

Sullivan Automotive Group.; Torrington (CT); On-site; USD 40,000 - 65,000; Full time

Job summary

Northwest Hills Chevrolet GMC Cadillac in Torrington, CT is seeking an experienced Automotive Business Development Consultant (BDC) to turn internet and phone leads into appointments, showroom traffic, and sold customers.

The ideal candidate has 3–5+ years in automotive BDC or sales, proven high-volume lead management (300+ leads per month), exceptional phone skills, strong CRM experience, and a customer-first mindset. Join a professional, results-driven team.

Qualifications

• 3–5+ years of automotive experience (BDC/sales).
• Experience handling a high-volume lead pipeline.
• Experience managing 300+ leads per month or more.
• Exceptional phone skills and confident conversations.
• Strong follow-up habits and organization.
• Experience with automotive CRM systems.

Responsibilities

• Manage and follow up with 300+ leads per month.
• Respond quickly and professionally to internet, phone, and other inquiries.
• Make outbound calls, texts, and emails to engage customers.
• Set quality appointments that lead to showroom visits and sales.
• Follow up with unsold prospects and previous customers.
• Maintain notes and tasks in the CRM.
• Collaborate with Sales Management and Sales Team to maximize opportunities.
• Overcome objections and move customers forward.
• Deliver an exceptional customer experience from first contact to appointment.
• Meet and exceed monthly appointment, contact, show, and sales goals.

Skills

Automotive industry experience

Phone communication skills

CRM proficiency

Lead management

Follow-up discipline

Organization

Independence

Customer-first attitude

Speed-to-lead

Tools

CRM software

Job description

Business Development Consultant (BDC) – Automotive

Experienced Automotive Business Development Consultant (BDC)

Northwest Hills Chevrolet GMC Cadillac — Torrington, CT

We’re Looking for a Proven Automotive BDC Performer

Northwest Hills Chevrolet GMC Cadillac is growing our Business Development team and looking for an experienced Automotive Business Development Consultant who knows how to turn internet and phone leads into appointments, showroom traffic, and sold customers.

This is not an entry-level call-center position. We are looking for someone who understands automotive customers, knows how to work a CRM, and has the persistence and communication skills necessary to manage a high-volume lead pipeline.

If you’ve consistently performed at a high level in an automotive BDC and are ready to join a dealership that values results, professionalism, and teamwork, we want to hear from you.

What You’ll Be Doing

• Manage and follow up with approximately 300+ leads per month

• Respond quickly and professionally to internet, phone, and other customer inquiries

• Make outbound calls, send texts, and communicate through email to engage prospective customers

• Set quality appointments that result in showroom visits and vehicle sales

• Follow up consistently with unsold prospects, missed appointments, and previous customers

• Maintain accurate notes, tasks, and customer information in the CRM

• Work closely with Sales Management and the Sales Team to maximize every opportunity

• Use proven phone and communication skills to overcome objections and move customers forward

• Deliver an exceptional customer experience from the first interaction through the appointment

• Meet and exceed monthly appointment, contact, show, and sales-related performance goals

What We’re Looking For

Our ideal candidate has:

• 3–5+ years of automotive experience, preferably in a BDC, internet sales, or automotive sales environment

• A proven track record of handling a high-volume lead pipeline

• Experience managing approximately 300 leads per month or more

• Exceptional phone skills and the confidence to have meaningful conversations with customers

• Strong follow-up habits and an ability to stay organized

• Experience working with automotive CRM systems

• A competitive, goal-oriented mindset

• The ability to work independently while contributing to a team environment

• Professional communication skills and a customer-first attitude

• A strong sense of urgency — you understand that speed-to-lead matters

• The ability to work in a fast-paced dealership environment

The Right Person Will Be

Persistent without being pushy.

Competitive without sacrificing the customer experience.

Organized enough to manage hundreds of opportunities.

Confident enough to pick up the phone and have the conversation.

Accountable enough to own their results.

We are looking for someone who doesn't need to be told to make the next call, send the next text, or follow up with the customer who didn't show.

Why Northwest Hills?

At Northwest Hills Chevrolet GMC Cadillac, you’ll have the opportunity to work with a well-established automotive organization and a high-volume customer pipeline.

We are looking for a professional who wants to build a career in automotive — not someone simply looking for another job.

If you have a proven track record of turning leads into appointments and appointments into customers, we want to talk to you.