Business Development Center Representative

Mercedes-Benz of Gilbert; Gilbert (AZ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid Training

Benefits

Promotes from within

Job summary

An automobile dealership in Gilbert is seeking a motivated Business Development Center Representative. This full-time entry-level role involves handling inbound and outbound calls with recent service customers and maintaining communication cycles through CRM. Strong verbal communication and time management skills are essential, along with proficiency in Microsoft Office. The position offers a competitive pay of $18.00/hr and opportunities for career development.

Qualifications

• Able to handle objections over the phone.
• Works well in a busy environment.
• Must be willing to submit to a drug screen prior to employment.

Responsibilities

• Responsible for inbound calls and making outbound follow-up calls.
• Utilize the CRM databases for customer communication.
• Educate self on latest service and product offerings.

Skills

Excellent verbal and written communication skills

Call center experience preferred

Time management and prioritization skills

Self-motivated and goal oriented

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Business Development Center Representative

Join to apply for the Business Development Center Representative role at Mercedes-Benz of Gilbert.

Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our state of the art facility and successful sales and service team we need motivated and driven individuals to join our team!

Base pay

$18.00/hr

Hours

Mon-Fri and possibly Saturdays.

What we offer

• Paid Training
• Benefits
• Promotes from within

RESPONSIBILITIES

• Responsible for some inbound calls and making outbound follow-up calls to recent service department customers
• Utilize the CRM databases for communication cycles with customers
• Educate self on latest service & product offerings, including pricing
• Be available to respond to email inquiries in a professional, well-spoken manner
• Prepared to interact with customers via phone calls every day (similar to call center processes)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately

REQUIREMENTS

• Excellent verbal and written communication skills
• Able to handle objections over the phone
• Call center experience preferred
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Works well in a busy environment
• Self-motivated and goal oriented
• Must be willing to submit to a drug screen prior to employment

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing