Business Development Associate

Upstate Coin & Gold; Englewood (CO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid time off and holidays

Employee assistance program

Flexible spending accounts

STD/LTD/Life/AD&D

Pet insurance

Job summary

Upstate Coin and Gold is seeking a motivated Business Development Associate to drive growth through lead generation, qualification, onboarding, and account handoff. This entry-level role targets candidates with 1–3 years in sales development and a proactive approach to prospecting.

The role involves executing trades, supporting trading teams, and ensuring compliant processes while delivering high-quality client service. Strong CRM discipline is essential.

Qualifications

• 1-3 years in sales development or related field.
• Strong communication and prospecting abilities.
• Attention to detail and ability to manage CRM data accurately.

Responsibilities

• Lead generation and prospecting: build and maintain a lead list and conduct cold calls.
• Lead management and compliance: track leads through onboarding with internal teams.
• CRM hygiene: ensure accurate and complete CRM records including company name, contact info and relationships.
• Account management and handoff: transition qualified accounts to account managers and maintain professional outreach.
• Sales enablement: participate in SKO meetings and Platform Gold demos to showcase capabilities.
• Trading and support: assist trading activities and respond to client inquiries; backup for traders when needed.

Job description

Qualification document uploaded

We are seeking a highly motivated and results-driven Business Development Associate to join our team! This is an entry-level position (1-3 years in sales development) for someone who is excited to learn and grow with us!

Upstate Coin and Gold is a leading player in the precious metals industry, dedicated to sourcing, refining, and distributing high-quality precious metals globally. With a commitment to excellence and sustainability, we strive to meet the diverse needs of our clients while adhering to the highest ethical standards in our operations.

The ideal candidate will be responsible for driving business growth through the identification, qualification, and onboarding of new clients. This role requires a proactive approach to building prospect lists, engaging with potential clients through cold calling, and ensuring a seamless transition from lead generation to account hand-off. The Business Development Representative will also be responsible for executing trades and providing support to the trading team, ensuring that all processes are compliant and that clients receive the highest level of service.

Lead Generation And Prospecting

• Build and maintain a robust list of leads
• Conduct cold calls to engage and qualify prospects.
• Follow up with warm leads on the same day to maximize conversion opportunities.

Lead Management And Compliance

• Track and manage leads through the compliance process
• Collaborate with internal teams, including compliance to facilitate a smooth onboarding process.

CRM Hygiene

• CRM must include accurate Legal Company Name, Email, Phone Number, Website, Relationship tab (all relationships), CCE, eba ID, CDN, Uploaded qualification, and any other fields/tabs that we are able to fill out

• Qualification document uploaded

Account Management And Handoff

• Ensure a seamless transition of qualified accounts to account managers.
• Maintain professional communication with prospects throughout the process.

Sales Enablement

• Conduct best-in-class Sales Kick-Off (SKO) meetings to align goals and strategies.
• Complete Platform Gold demos to showcase product capabilities

Trading And Support

• Execute trading activities for a minimum of two hours per day, with increased focus when the trading team is short-staffed.

• Serve as a backup for traders when they are out of the office.
• Support a minimum of 10 cases per day, addressing client inquiries and issues.

Key Performance Indicators (KPIs)

Successfully transition a minimum of 35/Month to account managers each week. Execute a minimum of two hours of trading daily (more when the trading team is short). Support and resolve a minimum of 10 cases per day.

Total Rewards Package

• Competitive compensation based on experience
• Up to 6% company match on 401(k)
• Comprehensive medical, dental, vision, and Employee Assistance plans
• HSA and FSA plans (pre-tax benefit)
• Company paid STD, LTD, Life, and AD&D
• Supplemental coverage available, including Critical Illness, Accident, Hospitalization, and Pet
• PTO and paid holidays