Business Development Account Manager

Mcnaughton-mckay Electric Co; Maumee (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

McNaughton-McKay Group in Maumee, OH is seeking a Business Development Account Manager to build and nurture customer accounts. You will drive new business opportunities, manage pricing and terms, and collaborate with the engineering and vendor teams to grow revenue.

The role requires a proactive sales mindset, strong communication, and the ability to handle a high volume of customer interactions across multiple platforms. Join a leading distributor with deep inventory and local expertise.

Qualifications

• Bachelor’s degree preferred; high school diploma required.
• Must be highly motivated to succeed.
• Experience in the electrical distribution industry preferred.
• Effective written and verbal communication skills.
• Ability to handle a high volume of calls daily/weekly.

Responsibilities

• Develop new customer accounts and nurture existing relationships.
• Penetrate accounts and build relationships within customer organizations.
• Coordinate with sales, marketing, and engineering resources to pursue new revenue.
• Establish pricing, terms, and delivery expectations with customers.
• Respond to inquiries with product information, pricing, and delivery timelines.
• Support internal training on products and systems and contribute to quality initiatives.

Skills

Inside sales experience

Communication skills

Customer service

MS Office proficiency

Self-motivation

Education

Bachelor's degree preferred

High school diploma required

Tools

CRM software

MS Office

Job description

About McNaughton McKay Group

McNaughton McKay Group (MMG) is a 100% employee-owned distributor of electrical and PVF (pipes, valves, and fittings) solutions, serving the industrial, commercial and construction markets. Our portfolio of trusted brands operates from more than 60 branches across nine states and Germany. At MMG, we do more than deliver products. We build lasting partnerships—backed by deep inventory and local expertise—to keep your projects moving and businesses growing. Our empowered team provides the support, insight and scalable solutions needed to navigate today’s demands and solve our customers’ most complex challenges.

Job DetailsJob Location: Maumee, OH - 355 Tomahawk Dr - Maumee, OH 43537Position Type: Full TimeBusiness Development Account Manager

Role Purpose

Develop new business opportunities and nurture existing business relationships to gain additional business within a specific account list. This includes various business approaches, including cold calling, quote follow-up, creating new marketing campaigns for the assigned accounts, and referring on-site visits to the Engineering Team. This person’s daily activities will be conducted over the phone or through a variety of digital platform interfaces.

As a Business Development Account Manager, you will:

• Develop new customer accounts; focus on account planning, top key accounts, and facilities.
• Penetrate existing customer accounts and build relationships within the customers’ organizations.
• Utilize all available sales, marketing, and engineering resources in the pursuit of new revenue and improved profitability.
• Establish E-Store accounts including necessary pricing for new and existing accounts.
• Grow Revenue and Margin on an annual basis with assigned accounts.
• Handle commercial issues; internal to customers and McNaughton-McKay.
• Ensure the successful execution of sales initiatives to assigned accounts, including those initiated by McMc and our vendor partners.
• Respond to customer requests by providing information on product information, price, delivery, expediting, and tracking missing or delayed shipments.
• Determine, negotiate, and/or communicate pricing (including margins, discounts, payment terms, shipping charges, etc.), delivery terms, shipping instructions or restrictions, anticipated delays, and any additional information requested.
• Use discretion and judgment when negotiating price to maximize profit margin while meeting the customer’s requirements.
• Identify opportunities to add-on or up-sell products to customers that may benefit the customer and suggesting alternative products when a customer’s requested product is not available.
• Attend internal and external training on industry products and systems offered by our vendors.
• Support the quality initiatives set forth by the region.

Desired Knowledge/Skills/Abilities Include

• A bachelor’s degree or a pattern of continuing education is preferred. High school diploma required. Additional experience will be considered in lieu of a bachelor’s degree or pattern of pursuing a degree.
• Must be highly motivated to succeed!
• High degree of knowledge of McNaughton-McKay operations and products normally acquired through experience in the electrical distribution industry, including inside sales or engineering.
• Effective written and verbal communication skills.
• Must be able to make a high volume of effective calls to customer base on a daily/weekly basis.
• Ability to determine customers’ needs and provide excellent customer service.
• Must have the initiative and ability to organize, prioritize and complete tasks with minimal supervision.
• Intermediate computer skills with MS Office products required with thorough knowledge of the business system required.

Reporting Structure

Reports To: Sales Manager

Direct Reports: None