Business Development & Account Manager

IICRC; Shrewsbury (MA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Sales training and coaching

Laptop

Cell phone

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Disability insurance

Job summary

Paul Davis Restoration is seeking a Business Development & Account Manager to generate new commercial business while nurturing existing accounts. This field-based role focuses on building lasting partnerships with property managers, facility directors, business owners, and other decision-makers.

Based out of Shrewsbury, MA, the position involves meeting prospects in the field, attending networking events, and collaborating with internal teams to ensure exceptional client experiences and project

Qualifications

• Proven outside sales and business development experience with a commercial book of business.
• Strong networking, communication, and relationship-building abilities.
• Self-motivated, organized, and able to independently manage a field-based territory.
• Experience in restoration/construction, property management, facilities management, insurance, or related industry preferred.

Responsibilities

• Prospect and develop new commercial business opportunities.
• Build and maintain strong relationships with new and existing accounts.
• Conduct regular client visits and outreach, including cold calls.
• Attend networking events, trade shows, and industry gatherings.
• Identify growth opportunities within existing accounts and expand partnerships.
• Present Paul Davis services and solutions to prospective clients.
• Coordinate with internal teams to ensure excellent client experience and project delivery.
• Meet or exceed sales goals and KPIs.
• Maintain accurate sales activity and pipeline in Luxor CRM.

Skills

Business development

Outside sales

Account management

Relationship building

Networking

Self-motivation

Tools

Luxor CRM

Job description

Paul Davis Restoration provides emergency property damage, restoration, and reconstruction services for residential and commercial properties affected by water, fire, mold, storms, and other disasters. With more than 340 locations across the U.S. and Canada, Paul Davis has helped restore properties and lives since 1966.

The Business Development & Account Manager is responsible for generating new commercial business while developing and maintaining strong relationships with existing accounts. This is a field-based sales role focused on building long-term partnerships with property managers, facility directors, business owners, and other key decision-makers.

The position is based out of our Shrewsbury, MA office, but most time will be spent in the field meeting with prospects, clients, and referral partners.

Target industries include:

• Real Estate & Property Management
• Hospitality
• Healthcare & Senior Living
• Education
• Retail
• Manufacturing & Industrial
• Municipal & Government
• General Contractors
• Other commercial markets

Key Responsibilities

• Prospect and develop new commercial business opportunities.
• Build and maintain strong relationships with new and existing accounts.
• Conduct regular client visits, follow-ups, cold calls, and other outreach.
• Attend networking events, trade shows, and industry events to generate new opportunities.
• Identify opportunities to grow existing accounts and expand partnerships.
• Present Paul Davis services and solutions to prospective clients.
• Partner with internal teams to ensure a strong client experience and successful project delivery.
• Meet or exceed established sales goals and KPIs.
• Maintain accurate sales activity, account information, and pipeline updates in Luxor CRM.

What We're Looking For

• Proven experience in business development, outside sales, account management, or relationship-driven sales.
• An established book of business and existing commercial relationships within the market is strongly preferred.
• Strong networking, communication, and relationship-building skills, with the ability to develop new opportunities and grow existing accounts.
• Self-motivated, organized, and comfortable managing a field-based sales territory independently.
• Experience within restoration, construction, property management, facilities management, insurance, or a related commercial industry is highly preferred.

Compensation & Benefits

• $70,000–$85,000 base salary + uncapped commission
• Company vehicle
• Sales training and coaching
• Company laptop, cell phone
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Disability insurance

Schedule

• Flexible, full-time schedule
• Primarily field-based
• Occasional evening or weekend availability may be required for networking events, client needs, or other business opportunities