Business Consultant

The Hartford; Charlotte (NC); Hybrid; USD 70,000 - 107,000; Full time

Job summary

Join a forward-thinking insurance company that values innovation and teamwork. As a Business Analyst/Consultant, you'll manage broker transactions and provide insights using advanced reporting tools. This role offers the opportunity to engage with diverse stakeholders, drive strategic initiatives, and enhance operational efficiency. With a commitment to employee growth and a supportive work environment, this position is ideal for those looking to make a meaningful impact in the insurance industry. Embrace the chance to shape the future while achieving your professional goals in a dynamic setting.

Qualifications

• 5+ years of experience in commercial carrier insurance as a business analyst.
• Strong analytical and critical thinking skills to inform business decisions.
• Ability to effectively communicate with internal customers.

Responsibilities

• Manage broker code transactions and ensure proper alignment for Global Specialty.
• Assist leaders with performance reporting using BI tools.
• Oversee annual sales contest and maintain effective relationships with stakeholders.

Skills

Analytical Skills

Critical Thinking

Communication Skills

Organizational Skills

Project Management

Leadership

Self-Motivation

Customer Needs Translation

Education

Bachelor's Degree

Tools

Tableau

ViewPoint

MS Office

Salesforce.com

SharePoint

Job description

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Global Specialty Sales & Distribution Business Analyst/Consultant will manage and execute broker/broker code transactions in partnership with Licensing & Contracting, ensuring proper alignment for Global Specialty. This role involves building expertise in reporting systems (e.g. BI and Tableau tools, GURU, ViewPoint) to assist leaders and underwriters with performance insights and cross-sell activities. The incumbent will support special projects and strategic initiatives, address internal customer inquiries about broker codes and processes, manage cross-sell tracking for all Global Specialty, and maintain the Global Specialty Sales & Distribution iConnect site. Additionally, they will oversee the annual sales contest, including project management, material development, and event planning, while building strong relationships with stakeholders to understand their priorities and needs.

This role will also interact with a wide range of stakeholders and functional groups across the enterprise, including Licensing & Contracting, Marketing & Communications, Data Science, IT, Middle & Large Commercial, and Small Commercial.

WORK ARRANGEMENTS: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our offices will have the expectation of working in an office 3 days a week. Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

RESPONSIBILITIES:

• Manage, assess and execute tasks related to broker/broker code transactions generated from or in partnership with Licensing & Contracting to ensure Global Specialty is aligned properly.
• Assist leaders and underwriters with broker performance reporting and insights to help inform business decisions and/or equip for cross-sell activities, leveraging various reporting tools including GURU, BI tools, Tableau, Broker data and ViewPoint.
• Aid in special projects and strategic initiatives such as new program administration, sales planning, data mappings to align MLC & GS and others.
• Handle questions and help requests from internal customers on matters related to broker codes and correlating processes for Global Specialty.
• Assist with the development and ongoing maintenance of a new Global Specialty Sales & Distribution iConnect site.
• Project management, coordination and maintenance of the annual sales contest, material development, monthly communications and event planning.
• Build relationships and working partnerships with stakeholders and business partners to understand their priorities and needs.

QUALIFICATIONS:

• 5+ years of commercial carrier insurance experience as a business analyst or similar role.
• Strong analytical and critical thinking skills – ability to analyze information, consider all impacts and make sound decisions.
• Experience with business intelligence tools and reporting capabilities (e.g. Tableau, ViewPoint); capable of quickly learning and adapting to other reporting tools to produce meaningful reports for business leaders.
• Ability to effectively communicate both verbally and written to a broad range of internal customers.
• Highly developed organizational skills – demonstrated ability to juggle multiple initiatives and set priorities.
• Excellent skills in MS Office Products; highly proficient in PowerPoint.
• Must be self-motivated; takes initiative to addresses problems or begin projects on their own; a self-starter and quick learner.
• Commitment to team building and team environment; build and maintain effective relationships with business partners.
• Leadership – Identify ways to improve processes to help teammates achieve common goals.
• Project management experience or skills a plus.
• Experience with SharePoint sites a plus.
• Experience with Salesforce.com configuration preferred
• Strong Excel skills, including the ability to create formulas and pivot tables are essential
• Marketing or communications experience a plus
• Ability to translate customer needs into practical solutions

For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 100MB download/10MB upload will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$70,960 - $106,440

Business Consultant - BB08AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Global Specialty Sales & Distribution Business Analyst/Consultant will manage and execute broker/broker code transactions in partnership with Licensing & Contracting, ensuring proper alignment for Global Specialty. This role involves building expertise in reporting systems (e.g. BI and Tableau tools, GURU, ViewPoint) to assist leaders and underwriters with performance insights and cross-sell activities. The incumbent will support special projects and strategic initiatives, address internal customer inquiries about broker codes and processes, manage cross-sell tracking for all Global Specialty, and maintain the Global Specialty Sales & Distribution iConnect site. Additionally, they will oversee the annual sales contest, including project management, material development, and event planning, while building strong relationships with stakeholders to understand their priorities and needs.

This role will also interact with a wide range of stakeholders and functional groups across the enterprise, including Licensing & Contracting, Marketing & Communications, Data Science, IT, Middle & Large Commercial, and Small Commercial.

WORK ARRANGEMENTS: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our offices will have the expectation of working in an office 3 days a week. Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

RESPONSIBILITIES:

• Manage, assess and execute tasks related to broker/broker code transactions generated from or in partnership with Licensing & Contracting to ensure Global Specialty is aligned properly.
• Assist leaders and underwriters with broker performance reporting and insights to help inform business decisions and/or equip for cross-sell activities, leveraging various reporting tools including GURU, BI tools, Tableau, Broker data and ViewPoint.
• Aid in special projects and strategic initiatives such as new program administration, sales planning, data mappings to align MLC & GS and others.
• Handle questions and help requests from internal customers on matters related to broker codes and correlating processes for Global Specialty.
• Assist with the development and ongoing maintenance of a new Global Specialty Sales & Distribution iConnect site.
• Project management, coordination and maintenance of the annual sales contest, material development, monthly communications and event planning.
• Build relationships and working partnerships with stakeholders and business partners to understand their priorities and needs.

QUALIFICATIONS:

• 5+ years of commercial carrier insurance experience as a business analyst or similar role.
• Strong analytical and critical thinking skills – ability to analyze information, consider all impacts and make sound decisions.
• Experience with business intelligence tools and reporting capabilities (e.g. Tableau, ViewPoint); capable of quickly learning and adapting to other reporting tools to produce meaningful reports for business leaders.
• Ability to effectively communicate both verbally and written to a broad range of internal customers.
• Highly developed organizational skills – demonstrated ability to juggle multiple initiatives and set priorities.
• Excellent skills in MS Office Products; highly proficient in PowerPoint.
• Must be self-motivated; takes initiative to addresses problems or begin projects on their own; a self-starter and quick learner.
• Commitment to team building and team environment; build and maintain effective relationships with business partners.
• Leadership – Identify ways to improve processes to help teammates achieve common goals.
• Project management experience or skills a plus.
• Experience with SharePoint sites a plus.
• College degree desired.
• Experience with Salesforce.com configuration preferred
• Strong Excel skills, including the ability to create formulas and pivot tables are essential
• Marketing or communications experience a plus
• Ability to translate customer needs into practical solutions

INTERNET REQUIREMENTS:

For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 100MB download/10MB upload will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$70,960 - $106,440

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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The Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company.