Business Banking Relationship Specialist

PNC; Indianapolis (IN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with company match

Educational assistance and wellness

Job summary

PNC in Indianapolis seeks a Relationship Banker Business Specialist to enhance consumer and business banking relationships. Located at the Southern Plaza branch, the role focuses on proactive lead generation, cross‑sell, and delivering tailored financial solutions to clients.

Ideal candidates have a Bachelor's degree and strong sales, service, and relationship-building skills to expand share of wallet and foster customer loyalty in a high‑contact, branch‑based environment.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Strong sales focus and customer service orientation.
• Ability to build relationships and expand client wallets.

Responsibilities

• Acquire and expand share of wallet for Consumer and Business Banking opportunities under 2MM in sales revenue.
• Lead and collaborate with ecosystem partners; generate referrals and drive onboarding and servicing.
• Manage lead generation and appointments inside and outside the branch.
• Develop COI relationships and coordinate with PNCWM, Private Bank, Business Banking and Mortgage teams.
• Differentiate client experience through tailored solutions across deposits, lending, cash management, payments, and investing.
• Educate clients on digital tools and ensure safe, efficient service delivery.
• Adhere to policies, manage risk, and participate in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Bachelor's degree

Job description

PNC in Indianapolis seeks a Relationship Banker Business Specialist to enhance consumer and business banking relationships. Located at the Southern Plaza branch, the role focuses on proactive lead generation, cross‑sell, and delivering tailored financial solutions to clients.

Ideal candidates have a Bachelor's degree and strong sales, service, and relationship-building skills to expand share of wallet and foster customer loyalty in a high‑contact, branch‑based environment.